Delighted + Autopilot API + Twilio integration

Use Autopilot to create journeys that use the Delighted, Autopilot API and Twilio integrations.

Marketing Automation ideas to integrate Delighted, Autopilot API and Twilio.

API Trigger to Send Delighted NPS Survey to Send Twilio SMS

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API Trigger to Check Delighted NPS Response to Send Twilio SMS

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API Trigger to Send Twilio SMS to Send Delighted NPS Survey

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API Trigger to Send Twilio SMS to Send Delighted NPS Survey

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API Trigger to Send Delighted NPS Survey to Send Twilio SMS

Try this free

API Trigger to Check Delighted NPS Response to Send Twilio SMS

Try this free

Showing 6 journey ideas for Delighted, Autopilot API and Twilio

About the Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

About the Autopilot API integration

The Autopilot REST API allows you to send contacts from Autopilot to your app, add contacts from your app into Autopilot, trigger Autopilot journeys from your app, keep unsubscribes in sync between Autopilot and your app, enhance contact profiles with custom fields and data from your app and get data from your app into and out of Salesforce using Autopilot's native integration.

About the Twilio integration

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Delighted integration, Autopilot API integration and the Twilio integration.

Journey Triggers

Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
API Trigger
Add a contact to a journey using a custom API call.
Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.

Conditions

Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.

Journey Actions

Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Delighted, Autopilot API and Twilio.