Delighted + Base CRM + Facebook integration

Use Autopilot to create journeys that use the Delighted, Base CRM and Facebook integrations.

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Marketing Automation ideas to integrate Delighted, Base CRM and Facebook.

Assign Base Task to Check Base Contact Field to Send Delighted NPS Survey

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Add a Base Deal to Send Delighted NPS Survey to Assign Base Contact Owner

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Base Contact Field Change to Check Delighted NPS Response to Update Base Contact Field

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Base Contact Field Change to Assign Base Contact Owner to Send Delighted NPS Survey

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Delighted NPS Response to Has Submitted Facebook Lead Ad to Update Base Contact Field

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Assign Base Task to Remove From Facebook Custom Audience to Send Delighted NPS Survey

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Facebook Lead Ad Submitted to Check Delighted NPS Response to Update Base Contact Field

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Base Contact Field Change to Add to Facebook Custom Audience to Send Delighted NPS Survey

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Facebook Lead Ad Submitted to Assign Base Contact Owner to Send Delighted NPS Survey

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Base Deal Stage Change to Has Submitted Facebook Lead Ad to Send Delighted NPS Survey

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Delighted NPS Response to Add to Facebook Custom Audience to Update Base Contact Field

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Base Deal Stage Change to Check Delighted NPS Response to Update Base Contact Field

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Add a Base Deal to Send Delighted NPS Survey to Add to Facebook Custom Audience

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Base Contact Field Change to Send Delighted NPS Survey to Update Base Contact Field

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Facebook Lead Ad Submitted to Send Delighted NPS Survey to Assign Base Contact Owner

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Add a Base Deal to Check Base Deal Stage to Send Delighted NPS Survey

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Add a Base Deal to Add to Facebook Custom Audience to Send Delighted NPS Survey

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Delighted NPS Response to Check Base Deal Stage to Remove From Facebook Custom Audience

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Facebook Lead Ad Submitted to Check Base Deal Stage to Send Delighted NPS Survey

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Delighted NPS Response to Check Base Contact Field to Add to Facebook Custom Audience

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Showing 20 journey ideas for Delighted, Base CRM and Facebook

About the Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

About the Base CRM integration

Base built the first scientific sales platform that empowers businesses to grow revenue in a way that’s measurable, repeatable and scalable. Unlike legacy cloud CRM and sales force automation systems, Base offers an all-in-one solution that increases rep adoption rates and data capture across devices. With the ability to analyze big data trends in real-time, Base’s Apollo provides sales leaders with the actionable, quantifiable insights they need to accelerate performance.

About the Facebook integration

Facebook is an online social networking service that allows its users to connect with friends and family as well as make new connections. It provides its users with the ability to create a profile, update information, add images, send friend requests, and accept requests from other users. Its features include status update, photo tagging and sharing, and more.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Delighted integration, Base CRM integration and the Facebook integration.

Journey Triggers

Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Add a Base Deal
Add a new deal against the contact in the journey.
Base Deal Stage Change
Add a contact to a journey when the deal stage changes in Base CRM.
Base Contact Field Change
Add a contact to a journey based on a certain value on a contact changing to a specific value.
Assign Base Task
Assigns a task for a lead or contact.
Facebook Lead Ad Submitted
Add a contact to a journey when they submit a Facebook Lead Ad.

Conditions

Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Check Base Deal Stage
Check the deal stage with a true or false outcome.
Check Base Contact Field
Check for a specific value in a contact field.
Has Submitted Facebook Lead Ad
Check if a contact has previously submitted a specific Facebook Lead Ad.

Journey Actions

Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Assign Base Contact Owner
Assigns an owner or round robins ownership to a contact.
Update Base Contact Field
Updates a field with a certain value associated against a contact in Base CRM.
Remove From Facebook Custom Audience
Remove a contact from a Facebook Custom Audience.
Add to Facebook Custom Audience
Add a contact to a Facebook Custom Audience.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Delighted, Base CRM and Facebook.