Delighted + Base CRM + Shopify integration

Use Autopilot to create journeys that use the Delighted, Base CRM and Shopify integrations.

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Marketing Automation ideas to integrate Delighted, Base CRM and Shopify.

Check Base Deal Stage to Send Delighted NPS Survey to Update Base Contact Field

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Check Base Contact Field to Update Base Contact Field to Send Delighted NPS Survey

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Base Contact Field Change to Send Delighted NPS Survey to Update Base Contact Field

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Has Abandoned Shopify Cart to Assign Base Contact Owner to Send Delighted NPS Survey

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Add a Base Deal to Send Delighted NPS Survey to Assign Base Contact Owner

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Base Contact Field Change to Check Delighted NPS Response to Update Base Contact Field

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Add a Base Deal to Update Base Contact Field to Send Delighted NPS Survey

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Shopify Abandoned Cart to Assign Base Contact Owner to Send Delighted NPS Survey

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Assign Base Task to Send Delighted NPS Survey to Update Base Contact Field

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Delighted NPS Response to Check Delighted NPS Response to Update Base Contact Field

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Check Base Contact Field to Check Delighted NPS Response to Assign Base Contact Owner

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Delighted NPS Response to Update Base Contact Field to Send Delighted NPS Survey

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Assign Base Task to Assign Base Contact Owner to Send Delighted NPS Survey

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Base Deal Stage Change to Check Delighted NPS Response to Assign Base Contact Owner

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Check Base Deal Stage to Check Delighted NPS Response to Update Base Contact Field

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New Shopify Customer to Send Delighted NPS Survey to Update Base Contact Field

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Check Base Contact Field to Assign Base Contact Owner to Send Delighted NPS Survey

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New Shopify Customer to Send Delighted NPS Survey to Assign Base Contact Owner

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Add a Base Deal to Check Delighted NPS Response to Assign Base Contact Owner

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New Shopify Customer to Update Base Contact Field to Send Delighted NPS Survey

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Showing 20 journey ideas for Delighted, Base CRM and Shopify

About the Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

About the Base CRM integration

Base built the first scientific sales platform that empowers businesses to grow revenue in a way that’s measurable, repeatable and scalable. Unlike legacy cloud CRM and sales force automation systems, Base offers an all-in-one solution that increases rep adoption rates and data capture across devices. With the ability to analyze big data trends in real-time, Base’s Apollo provides sales leaders with the actionable, quantifiable insights they need to accelerate performance.

About the Shopify integration

Shopify is the leading cloud-based, multi-channel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops. The platform also provides merchants with a powerful back-office and a single view of their business. The Shopify platform was engineered for reliability and scale, making enterprise-level technology available to businesses of all sizes. Shopify currently powers over 377,500 businesses in approximately 175 countries and is trusted by brands such as Tesla, Red Bull, Nestle, GE, Kylie Cosmetics, and many more.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Delighted integration, Base CRM integration and the Shopify integration.

Journey Triggers

Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Check Base Contact Field
Check for a specific value in a contact field.
Add a Base Deal
Add a new deal against the contact in the journey.
Check Base Deal Stage
Check the deal stage with a true or false outcome.
Base Deal Stage Change
Add a contact to a journey when the deal stage changes in Base CRM.
Base Contact Field Change
Add a contact to a journey based on a certain value on a contact changing to a specific value.
Assign Base Task
Assigns a task for a lead or contact.
Has Abandoned Shopify Cart
Check if the contact has a current Shopify abandoned cart.
Shopify Abandoned Cart
Add a new contact to a journey when they abandon a Shopify cart.
New Shopify Customer
Triggers a contact into a journey when a new customer is added to Shopify.

Conditions

Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.

Journey Actions

Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Assign Base Contact Owner
Assigns an owner or round robins ownership to a contact.
Update Base Contact Field
Updates a field with a certain value associated against a contact in Base CRM.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Delighted, Base CRM and Shopify.