Delighted + Big Commerce + Facebook integration

Use Autopilot to create journeys that use the Delighted, Big Commerce and Facebook integrations.

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Marketing Automation ideas to integrate Delighted, Big Commerce and Facebook.

Abandoned BigCommerce Cart to Has Submitted Facebook Lead Ad to Send Delighted NPS Survey

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Abandoned BigCommerce Cart to Check Delighted NPS Response to Remove From Facebook Custom Audience

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New BigCommerce Customer to Add to Facebook Custom Audience to Send Delighted NPS Survey

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New BigCommerce Customer to Check Delighted NPS Response to Add to Facebook Custom Audience

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New BigCommerce Customer to Remove From Facebook Custom Audience to Send Delighted NPS Survey

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Abandoned BigCommerce Cart to Add to Facebook Custom Audience to Send Delighted NPS Survey

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New Big Commerce Order to Add to Facebook Custom Audience to Send Delighted NPS Survey

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Abandoned BigCommerce Cart to Check Delighted NPS Response to Add to Facebook Custom Audience

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New BigCommerce Customer to Has Submitted Facebook Lead Ad to Send Delighted NPS Survey

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New Big Commerce Order to Has Submitted Facebook Lead Ad to Send Delighted NPS Survey

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New BigCommerce Customer to Check Delighted NPS Response to Remove From Facebook Custom Audience

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New Big Commerce Order to Remove From Facebook Custom Audience to Send Delighted NPS Survey

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New BigCommerce Customer to Send Delighted NPS Survey to Add to Facebook Custom Audience

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Abandoned BigCommerce Cart to Remove From Facebook Custom Audience to Send Delighted NPS Survey

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New Big Commerce Order to Send Delighted NPS Survey to Add to Facebook Custom Audience

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New Big Commerce Order to Check Delighted NPS Response to Add to Facebook Custom Audience

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Abandoned BigCommerce Cart to Send Delighted NPS Survey to Remove From Facebook Custom Audience

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New BigCommerce Customer to Send Delighted NPS Survey to Remove From Facebook Custom Audience

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New Big Commerce Order to Check Delighted NPS Response to Remove From Facebook Custom Audience

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Abandoned BigCommerce Cart to Send Delighted NPS Survey to Add to Facebook Custom Audience

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Showing 20 journey ideas for Delighted, Big Commerce and Facebook

About the Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

About the Big Commerce integration

BigCommerce enables merchants to sell more and scale faster than any other solution. We empower some of Australia's most successful brands to grow sales while streamlining operations.

About the Facebook integration

Facebook is an online social networking service that allows its users to connect with friends and family as well as make new connections. It provides its users with the ability to create a profile, update information, add images, send friend requests, and accept requests from other users. Its features include status update, photo tagging and sharing, and more.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Delighted integration, Big Commerce integration and the Facebook integration.

Journey Triggers

Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
New Big Commerce Order
Triggers when a contact places a new order in Big Commerce.
New BigCommerce Customer
Triggers a contact into a journey when a new customer is added to Big Commerce.
Abandoned BigCommerce Cart
Add a new contact to a journey when they abandon a Big Commerce cart.
Facebook Lead Ad Submitted
Add a contact to a journey when they submit a Facebook Lead Ad.

Conditions

Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Has Submitted Facebook Lead Ad
Check if a contact has previously submitted a specific Facebook Lead Ad.

Journey Actions

Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Remove From Facebook Custom Audience
Remove a contact from a Facebook Custom Audience.
Add to Facebook Custom Audience
Add a contact to a Facebook Custom Audience.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Delighted, Big Commerce and Facebook.