Delighted + Big Commerce + Segment integration

Use Autopilot to create journeys that use the Delighted, Big Commerce and Segment integrations.

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Marketing Automation ideas to integrate Delighted, Big Commerce and Segment.

New Big Commerce Order to Send Segment Event to Send Delighted NPS Survey

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New Big Commerce Order to Send Delighted NPS Survey to Send Segment Event

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Abandoned BigCommerce Cart to Send Segment Event to Send Delighted NPS Survey

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Abandoned BigCommerce Cart to Send Delighted NPS Survey to Send Segment Event

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New BigCommerce Customer to Check Delighted NPS Response to Send Segment Event

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Abandoned BigCommerce Cart to Check Delighted NPS Response to Send Segment Event

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New Big Commerce Order to Check Delighted NPS Response to Send Segment Event

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New BigCommerce Customer to Send Segment Event to Send Delighted NPS Survey

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New BigCommerce Customer to Send Delighted NPS Survey to Send Segment Event

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Showing 9 journey ideas for Delighted, Big Commerce and Segment

About the Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

About the Big Commerce integration

BigCommerce enables merchants to sell more and scale faster than any other solution. We empower some of Australia's most successful brands to grow sales while streamlining operations.

About the Segment integration

Personalize your marketing by triggering and personalizing your messages based on user events. Activate new users and drive higher engagement and retention.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Delighted integration, Big Commerce integration and the Segment integration.

Journey Triggers

Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
New Big Commerce Order
Triggers when a contact places a new order in Big Commerce.
New BigCommerce Customer
Triggers a contact into a journey when a new customer is added to Big Commerce.
Abandoned BigCommerce Cart
Add a new contact to a journey when they abandon a Big Commerce cart.
Segment Event
Add a contact to a journey when they perform a Segment event.

Conditions

Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.

Journey Actions

Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Send Segment Event
Send a contextual Segment Event.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Delighted, Big Commerce and Segment.