Delighted + Custom Fields + LiveChat integration

Use Autopilot to create journeys that use the Delighted, Custom Fields and LiveChat integrations.

Marketing Automation ideas to integrate Delighted, Custom Fields and LiveChat.

LiveChat Tag to Send Delighted NPS Survey to Update Field

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LiveChat Tag to Check Delighted NPS Response to Update Field

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LiveChat Tag to Update Field to Send Delighted NPS Survey

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LiveChat Tag to Check Field to Send Delighted NPS Survey

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LiveChat Tag to Check Delighted NPS Response to Update Field

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Delighted NPS Response to Check Field to Send Delighted NPS Survey

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Field Match to Send Delighted NPS Survey to Update Field

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Delighted NPS Response to Update Field to Send Delighted NPS Survey

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LiveChat Tag to Send Delighted NPS Survey to Update Field

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Field Match to Update Field to Send Delighted NPS Survey

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Field Match to Check Delighted NPS Response to Update Field

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Delighted NPS Response to Send Delighted NPS Survey to Update Field

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LiveChat Tag to Update Field to Send Delighted NPS Survey

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LiveChat Tag to Check Field to Send Delighted NPS Survey

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Delighted NPS Response to Check Delighted NPS Response to Update Field

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Field Match to Check Field to Send Delighted NPS Survey

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Showing 16 journey ideas for Delighted, Custom Fields and LiveChat

About the Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

About the Custom Fields integration

Capture the data about your leads and customers that’s important to you. Use it to trigger journeys and personalize messages.

About the LiveChat integration

Automate what happens after a chat to close more leads and delight your customers. You can also segment leads and contacts based on how they are tagged in LiveChat, and capture fields in your chat surveys to Autopilot.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Delighted integration, Custom Fields integration and the LiveChat integration.

Journey Triggers

Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Field Match
Add a contact to a journey when a particular field's value meets your criteria (e.g. contains a particular word).
LiveChat Tag
Add a contact to a journey when they are tagged in LiveChat.

Conditions

Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Check Field
Check if a field is a specific value, or meets some other criteria (e.g. contains a particular word).

Journey Actions

Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Update Field
Update a field to a specific value.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Delighted, Custom Fields and LiveChat.