Delighted + Custom Fields + MessageBird integration

Use Autopilot to create journeys that use the Delighted, Custom Fields and MessageBird integrations.

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Marketing Automation ideas to integrate Delighted, Custom Fields and MessageBird.

Field Match to Send Delighted NPS Survey to Update Field

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Delighted NPS Response to Send Delighted NPS Survey to Update Field

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Field Match to Check Field to Send Delighted NPS Survey

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Delighted NPS Response to Update Field to Send MessageBird SMS

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Field Match to Check Delighted NPS Response to Update Field

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Delighted NPS Response to Check Field to Send MessageBird SMS

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Field Match to Update Field to Send Delighted NPS Survey

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Delighted NPS Response to Send MessageBird SMS to Update Field

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Field Match to Check Delighted NPS Response to Send MessageBird SMS

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Delighted NPS Response to Update Field to Send Delighted NPS Survey

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Delighted NPS Response to Check Field to Send Delighted NPS Survey

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Delighted NPS Response to Check Delighted NPS Response to Update Field

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Field Match to Send Delighted NPS Survey to Send MessageBird SMS

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Field Match to Send MessageBird SMS to Send Delighted NPS Survey

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Showing 14 journey ideas for Delighted, Custom Fields and MessageBird

About the Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

About the Custom Fields integration

Capture the data about your leads and customers that’s important to you. Use it to trigger journeys and personalize messages.

About the MessageBird integration

Create a multi-channel customer journey with personalized SMS messages. MessageBird connects enterprises to their global customers with the world's fastest & most reliable SMS, Voice & Chat APIs. MessageBird is on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, MessageBird connects over 15,000 enterprises to their global customers via the fastest and most reliable SMS, Voice and Chat APIs in the world.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Delighted integration, Custom Fields integration and the MessageBird integration.

Journey Triggers

Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Field Match
Add a contact to a journey when a particular field's value meets your criteria (e.g. contains a particular word).

Conditions

Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Check Field
Check if a field is a specific value, or meets some other criteria (e.g. contains a particular word).

Journey Actions

Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Update Field
Update a field to a specific value.
Send MessageBird SMS
Send a contact a personalized SMS.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Delighted, Custom Fields and MessageBird.