Delighted + Custom Fields + Zendesk integration
Use Autopilot to create journeys that use the Delighted, Custom Fields and Zendesk integrations.
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Marketing Automation ideas to integrate Delighted, Custom Fields and Zendesk.
Submits New Zendesk Ticket to Check Delighted NPS Response to Update Field
Field Match to Send Delighted NPS Survey to Update Field
Delighted NPS Response to Check Field to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Update Field to Send Delighted NPS Survey
Field Match to Check Delighted NPS Response to Update Field
Submits New Zendesk Ticket to Send Delighted NPS Survey to Update Field
Field Match to Submit New Zendesk Ticket to Send Delighted NPS Survey
Delighted NPS Response to Send Delighted NPS Survey to Update Field
Field Match to Zendesk Ticket Status to Send Delighted NPS Survey
Delighted NPS Response to Zendesk Ticket Status to Update Field
Delighted NPS Response to Check Field to Send Delighted NPS Survey
Field Match to Send Delighted NPS Survey to Submit New Zendesk Ticket
Field Match to Check Field to Send Delighted NPS Survey
Field Match to Check Delighted NPS Response to Submit New Zendesk Ticket
Delighted NPS Response to Submit New Zendesk Ticket to Update Field
Delighted NPS Response to Update Field to Send Delighted NPS Survey
Delighted NPS Response to Check Delighted NPS Response to Update Field
Submits New Zendesk Ticket to Check Field to Send Delighted NPS Survey
Delighted NPS Response to Update Field to Submit New Zendesk Ticket
Field Match to Update Field to Send Delighted NPS Survey
Showing 20 journey ideas for Delighted, Custom Fields and Zendesk
About the Delighted integration
With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.
About the Custom Fields integration
Capture the data about your leads and customers that’s important to you. Use it to trigger journeys and personalize messages.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Delighted integration, Custom Fields integration and the Zendesk integration.
Journey Triggers
Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Field Match
Add a contact to a journey when a particular field's value meets your criteria (e.g. contains a particular word).
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Conditions
Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Check Field
Check if a field is a specific value, or meets some other criteria (e.g. contains a particular word).
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Update Field
Update a field to a specific value.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
What is Autopilot?
Simple and visual customer journey marketing software you’ll love.
Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Delighted, Custom Fields and Zendesk.
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