Delighted + Email + Salesforce integration

Use Autopilot to create journeys that use the Delighted, Email and Salesforce integrations.

Marketing Automation ideas to integrate Delighted, Email and Salesforce.

Delighted NPS Response to Check Email Status to Create Salesforce Opportunity

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Delighted NPS Response to Check Email Status to Assign Salesforce Lead

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Delighted NPS Response to Check Email Status to Set Salesforce Campaign Member Status

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Delighted NPS Response to Check Email Status to Add Salesforce Task

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Delighted NPS Response to Check Email Status to Assign Salesforce Lead to Group

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Delighted NPS Response to Check Email Status to Update Salesforce Field

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Delighted NPS Response to Send Email to Create Salesforce Opportunity

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Delighted NPS Response to Send Email to Assign Salesforce Lead

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Delighted NPS Response to Send Email to Set Salesforce Campaign Member Status

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Delighted NPS Response to Send Email to Add Salesforce Task

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Delighted NPS Response to Send Email to Assign Salesforce Lead to Group

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Delighted NPS Response to Send Email to Update Salesforce Field

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Delighted NPS Response to Create Salesforce Opportunity to Send Email

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Delighted NPS Response to Assign Salesforce Lead to Send Email

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Delighted NPS Response to Set Salesforce Campaign Member Status to Send Email

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Delighted NPS Response to Add Salesforce Task to Send Email

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Delighted NPS Response to Check Salesforce Field to Send Email

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Delighted NPS Response to Check Salesforce Campaign Member Status to Send Email

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Delighted NPS Response to Assign Salesforce Lead to Group to Send Email

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Delighted NPS Response to Update Salesforce Field to Send Email

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Email Activity to Send Delighted NPS Survey to Create Salesforce Opportunity

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Email Activity to Send Delighted NPS Survey to Assign Salesforce Lead

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Email Activity to Send Delighted NPS Survey to Set Salesforce Campaign Member Status

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Email Activity to Send Delighted NPS Survey to Add Salesforce Task

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Email Activity to Send Delighted NPS Survey to Assign Salesforce Lead to Group

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Email Activity to Send Delighted NPS Survey to Update Salesforce Field

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Email Activity to Check Delighted NPS Response to Create Salesforce Opportunity

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Email Activity to Check Delighted NPS Response to Assign Salesforce Lead

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Email Activity to Check Delighted NPS Response to Set Salesforce Campaign Member Status

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Email Activity to Check Delighted NPS Response to Add Salesforce Task

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Email Activity to Check Delighted NPS Response to Assign Salesforce Lead to Group

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Email Activity to Check Delighted NPS Response to Update Salesforce Field

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Email Activity to Create Salesforce Opportunity to Send Delighted NPS Survey

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Email Activity to Assign Salesforce Lead to Send Delighted NPS Survey

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Email Activity to Set Salesforce Campaign Member Status to Send Delighted NPS Survey

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Email Activity to Add Salesforce Task to Send Delighted NPS Survey

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Email Activity to Check Salesforce Field to Send Delighted NPS Survey

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Email Activity to Check Salesforce Campaign Member Status to Send Delighted NPS Survey

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Email Activity to Assign Salesforce Lead to Group to Send Delighted NPS Survey

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Email Activity to Update Salesforce Field to Send Delighted NPS Survey

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Salesforce Campaign Trigger to Send Delighted NPS Survey to Send Email

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Salesforce Campaign Trigger to Check Delighted NPS Response to Send Email

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Salesforce Campaign Trigger to Check Email Status to Send Delighted NPS Survey

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Salesforce Campaign Trigger to Send Email to Send Delighted NPS Survey

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Salesforce Field Changed to Send Delighted NPS Survey to Send Email

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Salesforce Field Changed to Check Delighted NPS Response to Send Email

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Salesforce Field Changed to Check Email Status to Send Delighted NPS Survey

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Salesforce Field Changed to Send Email to Send Delighted NPS Survey

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Email Activity to Check Delighted NPS Response to Update Salesforce Field

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Email Activity to Check Salesforce Campaign Member Status to Send Delighted NPS Survey

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Salesforce Field Changed to Check Email Status to Send Delighted NPS Survey

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Delighted NPS Response to Check Salesforce Campaign Member Status to Send Email

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Email Activity to Check Delighted NPS Response to Assign Salesforce Lead

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Salesforce Field Changed to Check Delighted NPS Response to Send Email

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Email Activity to Check Delighted NPS Response to Send Email

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Email Activity to Update Salesforce Field to Send Delighted NPS Survey

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Delighted NPS Response to Check Email Status to Update Salesforce Field

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Delighted NPS Response to Check Email Status to Set Salesforce Campaign Member Status

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Salesforce Campaign Trigger to Send Email to Send Delighted NPS Survey

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Delighted NPS Response to Add Salesforce Task to Send Email

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Email Activity to Send Delighted NPS Survey to Set Salesforce Campaign Member Status

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Email Activity to Send Delighted NPS Survey to Send Email

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Delighted NPS Response to Send Email to Assign Salesforce Lead to Group

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Email Activity to Check Delighted NPS Response to Assign Salesforce Lead to Group

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Delighted NPS Response to Send Email to Update Salesforce Field

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Delighted NPS Response to Send Email to Assign Salesforce Lead

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Delighted NPS Response to Check Delighted NPS Response to Send Email

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Email Activity to Set Salesforce Campaign Member Status to Send Delighted NPS Survey

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Showing 68 journey ideas for Delighted, Email and Salesforce

About the Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

About the Email integration

Send beautiful, responsive and personalized marketing emails. All with drag and drop. Send newsletters, blog posts, webinar invitations, lead nurture emails, drip email sequences and more. You can also use Autopilot for transactional email. Send timely, personalized and professional transactional emails. Send order confirmations, purchase receipts, account updates, system messages, form submission confirmations, cart abandonment emails and more. Autopilot supports the Liquid template language. This provides a powerful and flexible way to personalize your emails. Liquid allows you to include dynamic content in your emails. It also allows you to personalize your emails using dynamic logic.

About the Salesforce integration

Align sales and marketing with Autopilot's best-in-class Salesforce integration. Sync data bi-directionally, map custom fields, assign leads and trigger journeys based on lead status, campaign status and more.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Delighted integration, Email integration and the Salesforce integration.

Journey Triggers

Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Email Activity
Add a contact to a journey when they are sent, or interact with (e.g. open or click), any email or a specific email.
Salesforce Campaign Trigger
Add members of a Salesforce campaign to a journey.
Salesforce Field Changed
Add a contact to a journey when a particular Salesforce field meets your criteria (e.g. contains a particular word).

Conditions

Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Check Email Status
Check whether a contact has interacted with an email in a specific way (e.g. opened or clicked it).
Check Salesforce Field
Check if a Salesforce field is a specific value, or meets some other criteria (e.g. contains a particular word).
Check Salesforce Campaign Member Status
Check if a lead or contact has a specific status on a campaign.

Journey Actions

Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Send Email
Send a contact a personalized marketing or transactional email.
Create Salesforce Opportunity
Create a contextual Salesforce opportunity.
Assign Salesforce Lead
Assign a lead in Salesforce and set their lead source and lead status.
Set Salesforce Campaign Member Status
Set a lead or contact's status on a Salesforce campaign.
Add Salesforce Task
Create a contextual Salesforce task.
Assign Salesforce Lead to Group
Randomly assign a lead in Salesforce from a group that you define, and set their lead source and lead status.
Update Salesforce Field
Update a Salesforce field to a specific value.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Delighted, Email and Salesforce.