Delighted + Forms + Big Commerce integration

Use Autopilot to create journeys that use the Delighted, Forms and Big Commerce integrations.

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Marketing Automation ideas to integrate Delighted, Forms and Big Commerce.

Abandoned BigCommerce Cart to Has Submitted Form to Send Delighted NPS Survey

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Delighted NPS Response to Has Submitted Form to Send Delighted NPS Survey

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New BigCommerce Customer to Has Submitted Form to Send Delighted NPS Survey

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New Big Commerce Order to Has Submitted Form to Send Delighted NPS Survey

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Form Submitted to Has Submitted Form to Send Delighted NPS Survey

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Showing 5 journey ideas for Delighted, Forms and Big Commerce

About the Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

About the Forms integration

Autopilot's form capture is magical. Simply drop our tracking code to capture submissions of your existing forms without lifting another finger. Then automatically add new leads and subscribers to your journeys to ensure no one is left behind.

About the Big Commerce integration

BigCommerce enables merchants to sell more and scale faster than any other solution. We empower some of Australia's most successful brands to grow sales while streamlining operations.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Delighted integration, Forms integration and the Big Commerce integration.

Journey Triggers

Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Form Submitted
Add a contact to a journey when they submit a form.
New Big Commerce Order
Triggers when a contact places a new order in Big Commerce.
New BigCommerce Customer
Triggers a contact into a journey when a new customer is added to Big Commerce.
Abandoned BigCommerce Cart
Add a new contact to a journey when they abandon a Big Commerce cart.

Conditions

Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Has Submitted Form
Check if a contact has previously submitted a specific form.

Journey Actions

Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Delighted, Forms and Big Commerce.