Delighted + Forms + Zendesk integration

Use Autopilot to create journeys that use the Delighted, Forms and Zendesk integrations.

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Marketing Automation ideas to integrate Delighted, Forms and Zendesk.

Form Submitted to Send Delighted NPS Survey to Submit New Zendesk Ticket

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Delighted NPS Response to Has Submitted Form to Send Delighted NPS Survey

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Form Submitted to Check Delighted NPS Response to Submit New Zendesk Ticket

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Form Submitted to Submit New Zendesk Ticket to Send Delighted NPS Survey

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Delighted NPS Response to Has Submitted Form to Submit New Zendesk Ticket

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Form Submitted to Has Submitted Form to Send Delighted NPS Survey

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Submits New Zendesk Ticket to Has Submitted Form to Send Delighted NPS Survey

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Form Submitted to Zendesk Ticket Status to Send Delighted NPS Survey

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Showing 8 journey ideas for Delighted, Forms and Zendesk

About the Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

About the Forms integration

Autopilot's form capture is magical. Simply drop our tracking code to capture submissions of your existing forms without lifting another finger. Then automatically add new leads and subscribers to your journeys to ensure no one is left behind.

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Delighted integration, Forms integration and the Zendesk integration.

Journey Triggers

Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Form Submitted
Add a contact to a journey when they submit a form.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.

Conditions

Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Has Submitted Form
Check if a contact has previously submitted a specific form.
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Delighted, Forms and Zendesk.