Delighted + Freshdesk Integration
Use Autopilot to automate and integrate Delighted and Freshdesk.
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Marketing Automation ideas to integrate Delighted and Freshdesk
Freshdesk New Contact to Send Delighted NPS Survey
Freshdesk New Contact to Add to Facebook Custom Audience to Send Delighted NPS Survey
Freshdesk Contact Updated to Update Field
Create New Freshdesk Ticket to Send Slack Message
Create New Freshdesk Ticket to Send Slack Message to Send Delighted NPS Survey
Delighted NPS Response to Send Slack Message to Freshdesk Update Ticket
Freshdesk Contact Updated to Send Delighted NPS Survey
Freshdesk New Contact to Freshdesk Update Ticket to Send Delighted NPS Survey
Freshdesk New Contact to Add to Facebook Custom Audience
Delighted NPS Response to Freshdesk Ticket Status to Add to Facebook Custom Audience
New Freshdesk Ticket to Send Delighted NPS Survey to Update Salesforce Field
Create New Freshdesk Ticket to Send Delighted NPS Survey
Create New Freshdesk Ticket to Add to Facebook Custom Audience to Send Delighted NPS Survey
New Freshdesk Ticket to Check Pipedrive Person Field to Send Delighted NPS Survey
New Freshdesk Ticket to Add Delay
Freshdesk Contact Updated to Send Delighted NPS Survey
Freshdesk New Contact to Check Delighted NPS Response to Freshdesk Update Ticket
Freshdesk Contact Updated to Check Delighted NPS Response to Add Delay
Freshdesk New Contact to Send Delighted NPS Survey to Send Slack Message
Freshdesk New Contact to Send Delighted NPS Survey
Showing 20 of 728 Marketing Automation ideas using Autopilot's Delighted and Freshdesk integration.
About Delighted
With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.
About Freshdesk
Freshdesk is cloud-based customer support software. Freshdesk and Autopilot allow you to start journeys based on tickets matching certain criteria and follow up when people have had both positive and negative experiences. You can also add tickets automatically based on actions that happen in the customer journey.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in Delighted integration.
Triggers
Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Freshdesk Ticket Updated
Triggers when a Freshdesk ticket is updated .
Freshdesk Contact Updated
Triggers when a Freshdesk contact is updated.
Freshdesk New Contact
When a new contact is added to Freshdesk the journey is triggered.
New Freshdesk Ticket
Triggers when a new Freshdesk ticket is submitted or created. Can be filtered to match certain criteria.
Create New Freshdesk Ticket
Creates a new Freshdesk Ticket.
Conditions
Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Freshdesk Ticket Status
Checks the most recent ticket status with multiple outcomes.
Actions
Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Freshdesk Update Ticket
Updates the latest ticket with new information or a status.
What is Autopilot?
Simple and visual customer journey marketing software you’ll love.
Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Delighted and Freshdesk.
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