Delighted + GoToWebinar + Freshdesk integration

Use Autopilot to create journeys that use the Delighted, GoToWebinar and Freshdesk integrations.

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Marketing Automation ideas to integrate Delighted, GoToWebinar and Freshdesk.

New GoToWebinar Webinar to Check Delighted NPS Response to Freshdesk Update Ticket

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Delighted NPS Response to Freshdesk Update Ticket to Create GoToWebinar Registrant

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Delighted NPS Response to Check Delighted NPS Response to Create GoToWebinar Registrant

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Create New Freshdesk Ticket to Create GoToWebinar Registrant to Send Delighted NPS Survey

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Create New Freshdesk Ticket to Check Delighted NPS Response to Create GoToWebinar Registrant

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Freshdesk Contact Updated to Check Delighted NPS Response to Create GoToWebinar Registrant

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New GoToWebinar Webinar to Send Delighted NPS Survey to Freshdesk Update Ticket

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New GoToWebinar Attendee to Check Delighted NPS Response to Create GoToWebinar Registrant

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New GoToWebinar Attendee to Send Delighted NPS Survey to Create GoToWebinar Registrant

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Delighted NPS Response to Send Delighted NPS Survey to Create GoToWebinar Registrant

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Freshdesk Ticket Updated to Create GoToWebinar Registrant to Send Delighted NPS Survey

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New GoToWebinar Attendee to Create GoToWebinar Registrant to Send Delighted NPS Survey

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New GoToWebinar Webinar to Freshdesk Update Ticket to Send Delighted NPS Survey

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New Freshdesk Ticket to Check Delighted NPS Response to Create GoToWebinar Registrant

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Create New Freshdesk Ticket to Send Delighted NPS Survey to Create GoToWebinar Registrant

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Freshdesk Ticket Updated to Send Delighted NPS Survey to Create GoToWebinar Registrant

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New GoToWebinar Webinar to Freshdesk Ticket Status to Send Delighted NPS Survey

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Freshdesk New Contact to Create GoToWebinar Registrant to Send Delighted NPS Survey

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New GoToWebinar Attendee to Freshdesk Ticket Status to Send Delighted NPS Survey

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New GoToWebinar Attendee to Freshdesk Update Ticket to Send Delighted NPS Survey

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Showing 20 journey ideas for Delighted, GoToWebinar and Freshdesk

About the Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

About the GoToWebinar integration

GoToWebinar makes it easy to reach your audience and deliver webinars that drive results. Pick a compelling topic, invite guest speakers and include polls and surveys for truly interactive presentations. With built-in reports, analytics and full-service registration, GoToWebinar reveals your most engaged attendees, so your sales team can turn qualified leads into customers.

About the Freshdesk integration

Freshdesk is cloud-based customer support software. Freshdesk and Autopilot allow you to start journeys based on tickets matching certain criteria and follow up when people have had both positive and negative experiences. You can also add tickets automatically based on actions that happen in the customer journey.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Delighted integration, GoToWebinar integration and the Freshdesk integration.

Journey Triggers

Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
New GoToWebinar Attendee
Triggers when a contact turn into attendees to a webinar.
New GoToWebinar Webinar
Triggers when you add a new upcoming webinar.
Freshdesk Ticket Updated
Triggers when a Freshdesk ticket is updated .
Freshdesk Contact Updated
Triggers when a Freshdesk contact is updated.
Freshdesk New Contact
When a new contact is added to Freshdesk the journey is triggered.
New Freshdesk Ticket
Triggers when a new Freshdesk ticket is submitted or created. Can be filtered to match certain criteria.
Create New Freshdesk Ticket
Creates a new Freshdesk Ticket.

Conditions

Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Freshdesk Ticket Status
Checks the most recent ticket status with multiple outcomes.

Journey Actions

Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Create GoToWebinar Registrant
Creates a new registrant for your GoToWebinar webinar when a contact enters your journey.
Freshdesk Update Ticket
Updates the latest ticket with new information or a status.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Delighted, GoToWebinar and Freshdesk.