Delighted + Help Scout + Email integration

Use Autopilot to create journeys that use the Delighted, Help Scout and Email integrations.

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Marketing Automation ideas to integrate Delighted, Help Scout and Email.

Help Scout Tag to Check Email Status to Send Delighted NPS Survey

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Help Scout Create Conversation to Check Email Status to Send Delighted NPS Survey

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Help Scout Satisfaction Rating to Send Delighted NPS Survey to Send Email

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Help Scout Tag to Send Delighted NPS Survey to Send Email

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Help Scout Create Conversation to Send Delighted NPS Survey to Send Email

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Help Scout Create Conversation to Send Email to Send Delighted NPS Survey

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Help Scout Tag to Check Delighted NPS Response to Send Email

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Help Scout Satisfaction Rating to Check Email Status to Send Delighted NPS Survey

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Help Scout Create Conversation to Check Delighted NPS Response to Send Email

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Help Scout Satisfaction Rating to Check Delighted NPS Response to Send Email

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Help Scout Tag to Send Email to Send Delighted NPS Survey

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Help Scout Satisfaction Rating to Send Email to Send Delighted NPS Survey

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Showing 12 journey ideas for Delighted, Help Scout and Email

About the Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

About the Help Scout integration

Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.

About the Email integration

Send beautiful, responsive and personalized marketing emails. All with drag and drop. Send newsletters, blog posts, webinar invitations, lead nurture emails, drip email sequences and more. You can also use Autopilot for transactional email. Send timely, personalized and professional transactional emails. Send order confirmations, purchase receipts, account updates, system messages, form submission confirmations, cart abandonment emails and more. Autopilot supports the Liquid template language. This provides a powerful and flexible way to personalize your emails. Liquid allows you to include dynamic content in your emails. It also allows you to personalize your emails using dynamic logic.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Delighted integration, Help Scout integration and the Email integration.

Journey Triggers

Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
Email Activity
Add a contact to a journey when they are sent, or interact with (e.g. open or click), any email or a specific email.

Conditions

Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Check Email Status
Check whether a contact has interacted with an email in a specific way (e.g. opened or clicked it).

Journey Actions

Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Send Email
Send a contact a personalized marketing or transactional email.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Delighted, Help Scout and Email.