Delighted + Help Scout + Facebook integration

Use Autopilot to create journeys that use the Delighted, Help Scout and Facebook integrations.

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Marketing Automation ideas to integrate Delighted, Help Scout and Facebook.

Help Scout Tag to Send Delighted NPS Survey to Remove From Facebook Custom Audience

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Help Scout Create Conversation to Send Delighted NPS Survey to Add to Facebook Custom Audience

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Help Scout Tag to Send Delighted NPS Survey to Add to Facebook Custom Audience

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Help Scout Tag to Check Delighted NPS Response to Remove From Facebook Custom Audience

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Help Scout Create Conversation to Add to Facebook Custom Audience to Send Delighted NPS Survey

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Help Scout Satisfaction Rating to Send Delighted NPS Survey to Add to Facebook Custom Audience

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Help Scout Satisfaction Rating to Has Submitted Facebook Lead Ad to Send Delighted NPS Survey

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Help Scout Satisfaction Rating to Send Delighted NPS Survey to Remove From Facebook Custom Audience

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Help Scout Satisfaction Rating to Check Delighted NPS Response to Remove From Facebook Custom Audience

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Help Scout Create Conversation to Check Delighted NPS Response to Remove From Facebook Custom Audience

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Help Scout Tag to Remove From Facebook Custom Audience to Send Delighted NPS Survey

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Help Scout Tag to Add to Facebook Custom Audience to Send Delighted NPS Survey

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Help Scout Create Conversation to Remove From Facebook Custom Audience to Send Delighted NPS Survey

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Help Scout Satisfaction Rating to Remove From Facebook Custom Audience to Send Delighted NPS Survey

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Help Scout Tag to Check Delighted NPS Response to Add to Facebook Custom Audience

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Help Scout Create Conversation to Send Delighted NPS Survey to Remove From Facebook Custom Audience

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Help Scout Tag to Has Submitted Facebook Lead Ad to Send Delighted NPS Survey

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Help Scout Satisfaction Rating to Add to Facebook Custom Audience to Send Delighted NPS Survey

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Help Scout Create Conversation to Check Delighted NPS Response to Add to Facebook Custom Audience

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Help Scout Create Conversation to Has Submitted Facebook Lead Ad to Send Delighted NPS Survey

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Showing 20 journey ideas for Delighted, Help Scout and Facebook

About the Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

About the Help Scout integration

Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.

About the Facebook integration

Facebook is an online social networking service that allows its users to connect with friends and family as well as make new connections. It provides its users with the ability to create a profile, update information, add images, send friend requests, and accept requests from other users. Its features include status update, photo tagging and sharing, and more.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Delighted integration, Help Scout integration and the Facebook integration.

Journey Triggers

Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
Facebook Lead Ad Submitted
Add a contact to a journey when they submit a Facebook Lead Ad.

Conditions

Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Has Submitted Facebook Lead Ad
Check if a contact has previously submitted a specific Facebook Lead Ad.

Journey Actions

Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Remove From Facebook Custom Audience
Remove a contact from a Facebook Custom Audience.
Add to Facebook Custom Audience
Add a contact to a Facebook Custom Audience.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Delighted, Help Scout and Facebook.