Delighted + Help Scout + Lists integration

Use Autopilot to create journeys that use the Delighted, Help Scout and Lists integrations.

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Marketing Automation ideas to integrate Delighted, Help Scout and Lists.

Help Scout Create Conversation to Is on List or Segment to Send Delighted NPS Survey

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Help Scout Tag to Check Lead Status to Send Delighted NPS Survey

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Help Scout Satisfaction Rating to Check Lead Status to Send Delighted NPS Survey

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Help Scout Tag to Add to List to Send Delighted NPS Survey

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Help Scout Satisfaction Rating to Add to List to Send Delighted NPS Survey

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Help Scout Satisfaction Rating to Check Delighted NPS Response to Remove From List

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Help Scout Tag to Is on List or Segment to Send Delighted NPS Survey

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Help Scout Satisfaction Rating to Remove From List to Send Delighted NPS Survey

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Help Scout Create Conversation to Check Lead Status to Send Delighted NPS Survey

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Help Scout Satisfaction Rating to Send Delighted NPS Survey to Remove From List

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Help Scout Tag to Check Delighted NPS Response to Remove From List

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Help Scout Tag to Check Delighted NPS Response to Add to List

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Help Scout Create Conversation to Check Delighted NPS Response to Remove From List

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Help Scout Satisfaction Rating to Is on List or Segment to Send Delighted NPS Survey

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Help Scout Tag to Send Delighted NPS Survey to Remove From List

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Help Scout Satisfaction Rating to Send Delighted NPS Survey to Add to List

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Help Scout Tag to Send Delighted NPS Survey to Add to List

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Help Scout Create Conversation to Remove From List to Send Delighted NPS Survey

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Help Scout Create Conversation to Send Delighted NPS Survey to Add to List

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Help Scout Create Conversation to Add to List to Send Delighted NPS Survey

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Showing 20 journey ideas for Delighted, Help Scout and Lists

About the Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

About the Help Scout integration

Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.

About the Lists integration

Lists allow you to easily sort and manage your contacts. Whether it's a newsletter subscription list, a list of attendees of an event, or a list of customers, Autopilot makes it easy to create, manage and communicate with lists.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Delighted integration, Help Scout integration and the Lists integration.

Journey Triggers

Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
List Trigger
Add contacts on a list to a journey.
Removed From List
Add a contact to a journey when they are removed from a list.

Conditions

Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Is on List or Segment
Check if a contact is on a specific list or smart segment.
Check Lead Status
Check if a lead or contact has a specific status on an opportunity.

Journey Actions

Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Add to List
Add a contact to a list.
Remove From List
Remove a contact from a list.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Delighted, Help Scout and Lists.