Delighted + Kissmetrics + Help Scout integration

Use Autopilot to create journeys that use the Delighted, Kissmetrics and Help Scout integrations.

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Marketing Automation ideas to integrate Delighted, Kissmetrics and Help Scout.

Help Scout Tag to Check Delighted NPS Response to Send Kissmetrics Event

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Help Scout Create Conversation to Check Delighted NPS Response to Send Kissmetrics Event

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Delighted NPS Response to Send Kissmetrics Event to Send Delighted NPS Survey

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Help Scout Satisfaction Rating to Send Delighted NPS Survey to Send Kissmetrics Event

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Help Scout Create Conversation to Send Kissmetrics Event to Send Delighted NPS Survey

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Help Scout Satisfaction Rating to Send Kissmetrics Event to Send Delighted NPS Survey

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Help Scout Tag to Send Kissmetrics Event to Send Delighted NPS Survey

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Help Scout Satisfaction Rating to Check Delighted NPS Response to Send Kissmetrics Event

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Help Scout Create Conversation to Send Delighted NPS Survey to Send Kissmetrics Event

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Delighted NPS Response to Send Delighted NPS Survey to Send Kissmetrics Event

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Delighted NPS Response to Check Delighted NPS Response to Send Kissmetrics Event

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Help Scout Tag to Send Delighted NPS Survey to Send Kissmetrics Event

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Showing 12 journey ideas for Delighted, Kissmetrics and Help Scout

About the Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

About the Kissmetrics integration

Kissmetrics is a person-based analytics package that makes it insanely easy to track events and funnels online helping you focus on the important bits of your online business.

About the Help Scout integration

Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Delighted integration, Kissmetrics integration and the Help Scout integration.

Journey Triggers

Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.

Conditions

Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.

Journey Actions

Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Send Kissmetrics Event
Send a Kissmetrics event based on the outcome of the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Delighted, Kissmetrics and Help Scout.