Delighted + Kissmetrics + Zendesk integration

Use Autopilot to create journeys that use the Delighted, Kissmetrics and Zendesk integrations.

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Marketing Automation ideas to integrate Delighted, Kissmetrics and Zendesk.

Delighted NPS Response to Send Kissmetrics Event to Send Delighted NPS Survey

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Delighted NPS Response to Zendesk Ticket Status to Send Kissmetrics Event

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Delighted NPS Response to Send Kissmetrics Event to Submit New Zendesk Ticket

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Delighted NPS Response to Send Delighted NPS Survey to Send Kissmetrics Event

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Delighted NPS Response to Submit New Zendesk Ticket to Send Kissmetrics Event

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Submits New Zendesk Ticket to Check Delighted NPS Response to Send Kissmetrics Event

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Submits New Zendesk Ticket to Send Kissmetrics Event to Send Delighted NPS Survey

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Delighted NPS Response to Check Delighted NPS Response to Send Kissmetrics Event

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Submits New Zendesk Ticket to Send Delighted NPS Survey to Send Kissmetrics Event

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Showing 9 journey ideas for Delighted, Kissmetrics and Zendesk

About the Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

About the Kissmetrics integration

Kissmetrics is a person-based analytics package that makes it insanely easy to track events and funnels online helping you focus on the important bits of your online business.

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Delighted integration, Kissmetrics integration and the Zendesk integration.

Journey Triggers

Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.

Conditions

Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Send Kissmetrics Event
Send a Kissmetrics event based on the outcome of the journey.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Delighted, Kissmetrics and Zendesk.