Delighted + MessageBird + LiveChat integration
Use Autopilot to create journeys that use the Delighted, MessageBird and LiveChat integrations.
Marketing Automation ideas to integrate Delighted, MessageBird and LiveChat.
Showing 6 journey ideas for Delighted, MessageBird and LiveChat
About the Delighted integration
With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.
About the MessageBird integration
Create a multi-channel customer journey with personalized SMS messages. MessageBird connects enterprises to their global customers with the world's fastest & most reliable SMS, Voice & Chat APIs. MessageBird is on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, MessageBird connects over 15,000 enterprises to their global customers via the fastest and most reliable SMS, Voice and Chat APIs in the world.
About the LiveChat integration
Automate what happens after a chat to close more leads and delight your customers. You can also segment leads and contacts based on how they are tagged in LiveChat, and capture fields in your chat surveys to Autopilot.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Delighted integration, MessageBird integration and the LiveChat integration.
Journey Triggers
Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
LiveChat Tag
Add a contact to a journey when they are tagged in LiveChat.
Conditions
Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Journey Actions