Delighted + Pipedrive + Base CRM integration

Use Autopilot to create journeys that use the Delighted, Pipedrive and Base CRM integrations.

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Marketing Automation ideas to integrate Delighted, Pipedrive and Base CRM.

Pipedrive Deal Stage Match to Check Delighted NPS Response to Add Pipedrive Deal

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Pipedrive Deal Status Match to Send Delighted NPS Survey to Add Pipedrive Note

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Delighted NPS Response to Update Base Contact Field to Add Pipedrive Note

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Pipedrive Deal Stage Match to Send Delighted NPS Survey to Update Base Contact Field

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Delighted NPS Response to Update Base Contact Field to Update Pipedrive Person Field

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Assign Base Task to Check Delighted NPS Response to Update Pipedrive Deal Field

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Pipedrive Deal Status Match to Check Base Deal Stage to Send Delighted NPS Survey

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Delighted NPS Response to Check Base Deal Stage to Update Pipedrive Person Field

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Delighted NPS Response to Check Delighted NPS Response to Update Pipedrive Deal Field

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Assign Base Task to Check Pipedrive Deal Stage to Send Delighted NPS Survey

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Base Contact Field Change to Update Pipedrive Deal Field to Send Delighted NPS Survey

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Person Field Match to Check Pipedrive Deal Stage to Send Delighted NPS Survey

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Add a Base Deal to Check Delighted NPS Response to Update Pipedrive Person Field

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Person Field Match to Send Delighted NPS Survey to Assign Pipedrive Person Owner

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Pipedrive Deal Stage Match to Check Pipedrive Deal Field to Send Delighted NPS Survey

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Person Field Match to Check Base Deal Stage to Send Delighted NPS Survey

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Base Contact Field Change to Check Delighted NPS Response to Update Pipedrive Deal

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Delighted NPS Response to Check Pipedrive Person Field to Assign Base Contact Owner

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Delighted NPS Response to Check Pipedrive Deal Field to Send Delighted NPS Survey

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Add a Base Deal to Check Delighted NPS Response to Schedule Pipedrive Activity

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Showing 20 journey ideas for Delighted, Pipedrive and Base CRM

About the Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

About the Pipedrive integration

Pipedrive is a sales management tool designed to help small sales teams manage intricate or lengthy sales processes. They realized that the CRM landscape was populated by software designed to please the top brass while ignoring the needs of the people doing the actual selling. The Pipedrive integration adds email marketing, lead nurturing and marketing automation capabilities to Pipedrive. It's an email marketing integration for Pipedrive that helps you nurture leads over the course of a long sales cycle.

About the Base CRM integration

Base built the first scientific sales platform that empowers businesses to grow revenue in a way that’s measurable, repeatable and scalable. Unlike legacy cloud CRM and sales force automation systems, Base offers an all-in-one solution that increases rep adoption rates and data capture across devices. With the ability to analyze big data trends in real-time, Base’s Apollo provides sales leaders with the actionable, quantifiable insights they need to accelerate performance.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Delighted integration, Pipedrive integration and the Base CRM integration.

Journey Triggers

Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Person Field Match
Add a contact to a journey when a particular Pipedrive person field meets your criteria (e.g. contains a particular word).
Pipedrive Deal Status Match
Add a contact associated with a deal to a journey when the deal status matches your criteria.
Pipedrive Deal Stage Match
Add a contact associated with a deal to a journey when the deal stage matches your criteria.
Add a Base Deal
Add a new deal against the contact in the journey.
Base Deal Stage Change
Add a contact to a journey when the deal stage changes in Base CRM.
Base Contact Field Change
Add a contact to a journey based on a certain value on a contact changing to a specific value.
Assign Base Task
Assigns a task for a lead or contact.

Conditions

Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Check Pipedrive Person Field
Check if a Pipedrive person field is a specific value, or meets some other criteria (e.g. contains a particular word).
Check Pipedrive Deal Stage
Check the stage of the latest deal associated with a contact.
Check Pipedrive Deal Field
Check if a Pipedrive deal field is a specific value, or meets some other criteria (e.g. contains a particular word).
Check Base Deal Stage
Check the deal stage with a true or false outcome.
Check Base Contact Field
Check for a specific value in a contact field.

Journey Actions

Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Update Pipedrive Person Field
Update a Pipedrive person field to a specific value.
Update Pipedrive Deal
Update the pipeline, stage and/or status of a deal.
Assign Pipedrive Person Owner
Assign a person in Pipedrive. Supports round robin assignment.
Schedule Pipedrive Activity
Create a contextual Pipedrive activity.
Add Pipedrive Deal
Create a contextual Pipedrive deal.
Add Pipedrive Note
Create a contextual Pipedrive note.
Update Pipedrive Deal Field
Update a Pipedrive deal field to a specific value.
Assign Base Contact Owner
Assigns an owner or round robins ownership to a contact.
Update Base Contact Field
Updates a field with a certain value associated against a contact in Base CRM.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Delighted, Pipedrive and Base CRM.