Delighted + Salesforce + Intercom integration

Use Autopilot to create journeys that use the Delighted, Salesforce and Intercom integrations.

Marketing Automation ideas to integrate Delighted, Salesforce and Intercom.

Delighted NPS Response to Create Salesforce Opportunity to Add Intercom Tag

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Delighted NPS Response to Assign Salesforce Lead to Add Intercom Tag

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Delighted NPS Response to Set Salesforce Campaign Member Status to Add Intercom Tag

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Delighted NPS Response to Add Salesforce Task to Add Intercom Tag

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Delighted NPS Response to Check Salesforce Field to Add Intercom Tag

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Delighted NPS Response to Check Salesforce Campaign Member Status to Add Intercom Tag

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Delighted NPS Response to Assign Salesforce Lead to Group to Add Intercom Tag

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Delighted NPS Response to Update Salesforce Field to Add Intercom Tag

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Delighted NPS Response to Add Intercom Tag to Create Salesforce Opportunity

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Delighted NPS Response to Add Intercom Tag to Assign Salesforce Lead

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Delighted NPS Response to Add Intercom Tag to Set Salesforce Campaign Member Status

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Delighted NPS Response to Add Intercom Tag to Add Salesforce Task

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Delighted NPS Response to Add Intercom Tag to Assign Salesforce Lead to Group

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Delighted NPS Response to Add Intercom Tag to Update Salesforce Field

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Salesforce Campaign Trigger to Send Delighted NPS Survey to Add Intercom Tag

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Salesforce Campaign Trigger to Check Delighted NPS Response to Add Intercom Tag

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Salesforce Campaign Trigger to Add Intercom Tag to Send Delighted NPS Survey

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Salesforce Field Changed to Send Delighted NPS Survey to Add Intercom Tag

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Salesforce Field Changed to Check Delighted NPS Response to Add Intercom Tag

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Salesforce Field Changed to Add Intercom Tag to Send Delighted NPS Survey

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New Intercom User to Send Delighted NPS Survey to Create Salesforce Opportunity

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New Intercom User to Send Delighted NPS Survey to Assign Salesforce Lead

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New Intercom User to Send Delighted NPS Survey to Set Salesforce Campaign Member Status

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New Intercom User to Send Delighted NPS Survey to Add Salesforce Task

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New Intercom User to Send Delighted NPS Survey to Assign Salesforce Lead to Group

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New Intercom User to Send Delighted NPS Survey to Update Salesforce Field

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New Intercom User to Check Delighted NPS Response to Create Salesforce Opportunity

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New Intercom User to Check Delighted NPS Response to Assign Salesforce Lead

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New Intercom User to Check Delighted NPS Response to Set Salesforce Campaign Member Status

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New Intercom User to Check Delighted NPS Response to Add Salesforce Task

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New Intercom User to Check Delighted NPS Response to Assign Salesforce Lead to Group

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New Intercom User to Check Delighted NPS Response to Update Salesforce Field

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New Intercom User to Create Salesforce Opportunity to Send Delighted NPS Survey

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New Intercom User to Assign Salesforce Lead to Send Delighted NPS Survey

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New Intercom User to Set Salesforce Campaign Member Status to Send Delighted NPS Survey

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New Intercom User to Add Salesforce Task to Send Delighted NPS Survey

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New Intercom User to Check Salesforce Field to Send Delighted NPS Survey

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New Intercom User to Check Salesforce Campaign Member Status to Send Delighted NPS Survey

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New Intercom User to Assign Salesforce Lead to Group to Send Delighted NPS Survey

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New Intercom User to Update Salesforce Field to Send Delighted NPS Survey

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New Intercom Lead to Send Delighted NPS Survey to Create Salesforce Opportunity

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New Intercom Lead to Send Delighted NPS Survey to Assign Salesforce Lead

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New Intercom Lead to Send Delighted NPS Survey to Set Salesforce Campaign Member Status

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New Intercom Lead to Send Delighted NPS Survey to Add Salesforce Task

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New Intercom Lead to Send Delighted NPS Survey to Assign Salesforce Lead to Group

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New Intercom Lead to Send Delighted NPS Survey to Update Salesforce Field

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New Intercom Lead to Check Delighted NPS Response to Create Salesforce Opportunity

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New Intercom Lead to Check Delighted NPS Response to Assign Salesforce Lead

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New Intercom Lead to Check Delighted NPS Response to Set Salesforce Campaign Member Status

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New Intercom Lead to Check Delighted NPS Response to Add Salesforce Task

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New Intercom Lead to Check Delighted NPS Response to Assign Salesforce Lead to Group

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New Intercom Lead to Check Delighted NPS Response to Update Salesforce Field

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New Intercom Lead to Create Salesforce Opportunity to Send Delighted NPS Survey

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New Intercom Lead to Assign Salesforce Lead to Send Delighted NPS Survey

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New Intercom Lead to Set Salesforce Campaign Member Status to Send Delighted NPS Survey

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New Intercom Lead to Add Salesforce Task to Send Delighted NPS Survey

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New Intercom Lead to Check Salesforce Field to Send Delighted NPS Survey

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New Intercom Lead to Check Salesforce Campaign Member Status to Send Delighted NPS Survey

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New Intercom Lead to Assign Salesforce Lead to Group to Send Delighted NPS Survey

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New Intercom Lead to Update Salesforce Field to Send Delighted NPS Survey

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Intercom Tag to Send Delighted NPS Survey to Create Salesforce Opportunity

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Intercom Tag to Send Delighted NPS Survey to Assign Salesforce Lead

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Intercom Tag to Send Delighted NPS Survey to Set Salesforce Campaign Member Status

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Intercom Tag to Send Delighted NPS Survey to Add Salesforce Task

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Intercom Tag to Send Delighted NPS Survey to Assign Salesforce Lead to Group

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Intercom Tag to Send Delighted NPS Survey to Update Salesforce Field

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Intercom Tag to Check Delighted NPS Response to Create Salesforce Opportunity

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Intercom Tag to Check Delighted NPS Response to Assign Salesforce Lead

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Intercom Tag to Check Delighted NPS Response to Set Salesforce Campaign Member Status

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Intercom Tag to Check Delighted NPS Response to Add Salesforce Task

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Intercom Tag to Check Delighted NPS Response to Assign Salesforce Lead to Group

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Intercom Tag to Check Delighted NPS Response to Update Salesforce Field

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Intercom Tag to Create Salesforce Opportunity to Send Delighted NPS Survey

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Intercom Tag to Assign Salesforce Lead to Send Delighted NPS Survey

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Intercom Tag to Set Salesforce Campaign Member Status to Send Delighted NPS Survey

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Intercom Tag to Add Salesforce Task to Send Delighted NPS Survey

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Intercom Tag to Check Salesforce Field to Send Delighted NPS Survey

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Intercom Tag to Check Salesforce Campaign Member Status to Send Delighted NPS Survey

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Intercom Tag to Assign Salesforce Lead to Group to Send Delighted NPS Survey

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Intercom Tag to Update Salesforce Field to Send Delighted NPS Survey

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New Intercom Lead to Check Salesforce Field to Send Delighted NPS Survey

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Intercom Tag to Send Delighted NPS Survey to Add Salesforce Task

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Salesforce Campaign Trigger to Check Delighted NPS Response to Assign Salesforce Lead

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Intercom Tag to Check Delighted NPS Response to Assign Salesforce Lead

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Delighted NPS Response to Check Salesforce Campaign Member Status to Add Intercom Tag

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Salesforce Campaign Trigger to Check Delighted NPS Response to Create Salesforce Opportunity

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New Intercom Lead to Assign Salesforce Lead to Send Delighted NPS Survey

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New Intercom User to Assign Salesforce Lead to Send Delighted NPS Survey

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Intercom Tag to Check Delighted NPS Response to Add Salesforce Task

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Delighted NPS Response to Check Delighted NPS Response to Assign Salesforce Lead to Group

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New Intercom Lead to Check Delighted NPS Response to Add Salesforce Task

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Intercom Tag to Check Delighted NPS Response to Create Salesforce Opportunity

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New Intercom Lead to Send Delighted NPS Survey to Assign Salesforce Lead

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New Intercom Lead to Assign Salesforce Lead to Group to Send Delighted NPS Survey

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Salesforce Field Changed to Check Delighted NPS Response to Assign Salesforce Lead

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Delighted NPS Response to Update Salesforce Field to Add Intercom Tag

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Salesforce Campaign Trigger to Add Salesforce Task to Send Delighted NPS Survey

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Salesforce Campaign Trigger to Check Delighted NPS Response to Add Intercom Tag

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Salesforce Field Changed to Check Delighted NPS Response to Set Salesforce Campaign Member Status

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Intercom Tag to Send Delighted NPS Survey to Assign Salesforce Lead to Group

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Showing 100 journey ideas for Delighted, Salesforce and Intercom

About the Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

About the Salesforce integration

Align sales and marketing with Autopilot's best-in-class Salesforce integration. Sync data bi-directionally, map custom fields, assign leads and trigger journeys based on lead status, campaign status and more.

About the Intercom integration

Combine the power of Intercom and Autopilot and create a seamless experience for your leads and users. You can add new Intercom leads and users to Autopilot automatically, trigger Autopilot journeys when someone is tagged in Intercom, add Autopilot contacts to Intercom, and tag leads or users in Intercom based on what occurs in an Autopilot journey, so you can take a follow-up action in Intercom.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Delighted integration, Salesforce integration and the Intercom integration.

Journey Triggers

Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Salesforce Campaign Trigger
Add members of a Salesforce campaign to a journey.
Salesforce Field Changed
Add a contact to a journey when a particular Salesforce field's value meets your criteria (e.g. contains a particular word).
New Intercom User
Adds new Intercom users to a journey.
New Intercom Lead
Adds new Intercom leads to a journey.
Intercom Tag
Adds an Intercom lead or user to a journey when they are tagged in Intercom.

Conditions

Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Check Salesforce Field
Check if a Salesforce field is a specific value, or meets some other criteria (e.g. contains a particular word).
Check Salesforce Campaign Member Status
Check if a lead or contact has a specific status on a campaign.

Journey Actions

Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Create Salesforce Opportunity
Create a contextual Salesforce opportunity.
Assign Salesforce Lead
Assign a lead in Salesforce and set their lead source and lead status.
Set Salesforce Campaign Member Status
Set a lead or contact's status on a Salesforce campaign.
Add Salesforce Task
Create a contextual Salesforce task.
Assign Salesforce Lead to Group
Randomly assign a lead in Salesforce from a group that you define, and set their lead source and lead status.
Update Salesforce Field
Update a Salesforce field to a specific value.
Add Intercom Tag
Tags an Intercom lead or user.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Delighted, Salesforce and Intercom.