Delighted + Smart Segments + Lead Scoring integration

Use Autopilot to create journeys that use the Delighted, Smart Segments and Lead Scoring integrations.

Marketing Automation ideas to integrate Delighted, Smart Segments and Lead Scoring.

Smart Segment Trigger to Send Delighted NPS Survey to Change Score

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Smart Segment Trigger to Check Delighted NPS Response to Change Score

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Smart Segment Trigger to Change Score to Send Delighted NPS Survey

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Smart Segment Trigger to Change Score to Send Delighted NPS Survey

Try this free

Smart Segment Trigger to Check Delighted NPS Response to Change Score

Try this free

Smart Segment Trigger to Send Delighted NPS Survey to Change Score

Try this free

Showing 6 journey ideas for Delighted, Smart Segments and Lead Scoring

About the Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

About the Smart Segments integration

Targeting the right people with the right message has never been this easy. Easily segment and engage your leads and customers based on any combination of field values, behaviors, list memberships and much more. Add them to journeys automatically when they meet your criteria.

About the Lead Scoring integration

Autopilot makes it easier than ever to score your leads. It's all visual and easy to setup, so everyone on your team can get involved. On top of this, you can use the Change Score action to increase or decrease any number field. This means you can go beyond lead scoring and score other things that matter to your team such as product usage, email interactions (e.g. number of opens) and more.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Delighted integration, Smart Segments integration and the Lead Scoring integration.

Journey Triggers

Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Smart Segment Trigger
Add contacts on a smart segment to a journey.

Conditions

Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.

Journey Actions

Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Change Score
Increases or decrease a number field by a specific amount.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Delighted, Smart Segments and Lead Scoring.