Delighted + Twilio Integration

Use Autopilot to automate and integrate Delighted and Twilio.

Marketing Automation ideas to integrate Delighted and Twilio

Twilio SMS Received to Create Salesforce Opportunity

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Twilio SMS Received to Check Delighted NPS Response to Send Segment Event

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Add to Google Ads Audience to Check Delighted NPS Response to Send Twilio SMS

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Twilio SMS Received to Send Delighted NPS Survey to Create Salesforce Opportunity

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Delighted NPS Response to Send Twilio SMS

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Delighted NPS Response to Update Pipedrive Person Field to Send Twilio SMS

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Twilio SMS Received to Send Segment Event

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Twilio SMS Received to Send Delighted NPS Survey to Update Pipedrive Person Field

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Twilio SMS Received to Send Delighted NPS Survey to Add Delay

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API Trigger to Send Twilio SMS

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Twilio SMS Received to Assign Pipedrive Person Owner to Send Delighted NPS Survey

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Pipedrive Deal Stage Match to Send Delighted NPS Survey to Send Twilio SMS

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Delighted NPS Response to Schedule Pipedrive Activity

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Twilio SMS Received to Send Delighted NPS Survey

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Delighted NPS Response to Update Pipedrive Person Field

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Delighted NPS Response to Check Pipedrive Deal Stage to Send Twilio SMS

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Delighted NPS Response to Send Twilio SMS

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Twilio SMS Received to Send Delighted NPS Survey

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Twilio SMS Received to Check Pipedrive Deal Stage to Send Delighted NPS Survey

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Delighted NPS Response to Send Twilio SMS to Add Delay

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Showing 20 of 190 Marketing Automation ideas using Autopilot's Delighted and Twilio integration.

About Delighted

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

About Twilio

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in Delighted integration.

Triggers

Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.

Conditions

Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.

Actions

Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Delighted and Twilio.