Delighted + Twilio + Lead Scoring integration

Use Autopilot to create journeys that use the Delighted, Twilio and Lead Scoring integrations.

Marketing Automation ideas to integrate Delighted, Twilio and Lead Scoring.

Delighted NPS Response to Send Twilio SMS to Change Score

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Delighted NPS Response to Change Score to Send Twilio SMS

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Twilio SMS Received to Send Delighted NPS Survey to Change Score

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Twilio SMS Received to Check Delighted NPS Response to Change Score

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Twilio SMS Received to Change Score to Send Delighted NPS Survey

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Twilio SMS Received to Send Delighted NPS Survey to Send Twilio SMS

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Twilio SMS Received to Send Delighted NPS Survey to Change Score

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Delighted NPS Response to Change Score to Send Twilio SMS

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Twilio SMS Received to Send Twilio SMS to Send Delighted NPS Survey

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Delighted NPS Response to Send Twilio SMS to Send Delighted NPS Survey

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Twilio SMS Received to Check Delighted NPS Response to Change Score

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Twilio SMS Received to Change Score to Send Delighted NPS Survey

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Delighted NPS Response to Send Delighted NPS Survey to Send Twilio SMS

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Delighted NPS Response to Send Twilio SMS to Change Score

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Twilio SMS Received to Check Delighted NPS Response to Send Twilio SMS

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Delighted NPS Response to Check Delighted NPS Response to Send Twilio SMS

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Showing 16 journey ideas for Delighted, Twilio and Lead Scoring

About the Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

About the Twilio integration

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

About the Lead Scoring integration

Autopilot makes it easier than ever to score your leads. It's all visual and easy to setup, so everyone on your team can get involved. On top of this, you can use the Change Score action to increase or decrease any number field. This means you can go beyond lead scoring and score other things that matter to your team such as product usage, email interactions (e.g. number of opens) and more.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Delighted integration, Twilio integration and the Lead Scoring integration.

Journey Triggers

Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.

Conditions

Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.

Journey Actions

Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
Change Score
Increases or decrease a number field by a specific amount.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Delighted, Twilio and Lead Scoring.