Delighted + Twilio + Shopify integration

Use Autopilot to create journeys that use the Delighted, Twilio and Shopify integrations.

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Marketing Automation ideas to integrate Delighted, Twilio and Shopify.

Shopify Abandoned Cart to Check Delighted NPS Response to Send Twilio SMS

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Shopify Abandoned Cart to Send Delighted NPS Survey to Send Twilio SMS

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New Shopify Customer to Send Twilio SMS to Send Delighted NPS Survey

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Has Abandoned Shopify Cart to Send Twilio SMS to Send Delighted NPS Survey

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Twilio SMS Received to Check Delighted NPS Response to Send Twilio SMS

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Twilio SMS Received to Send Twilio SMS to Send Delighted NPS Survey

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New Shopify Customer to Check Delighted NPS Response to Send Twilio SMS

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Twilio SMS Received to Send Delighted NPS Survey to Send Twilio SMS

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Delighted NPS Response to Send Delighted NPS Survey to Send Twilio SMS

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Has Abandoned Shopify Cart to Check Delighted NPS Response to Send Twilio SMS

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Delighted NPS Response to Send Twilio SMS to Send Delighted NPS Survey

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Delighted NPS Response to Check Delighted NPS Response to Send Twilio SMS

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New Shopify Customer to Send Delighted NPS Survey to Send Twilio SMS

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Shopify Abandoned Cart to Send Twilio SMS to Send Delighted NPS Survey

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Has Abandoned Shopify Cart to Send Delighted NPS Survey to Send Twilio SMS

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Showing 15 journey ideas for Delighted, Twilio and Shopify

About the Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

About the Twilio integration

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

About the Shopify integration

Shopify is the leading cloud-based, multi-channel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops. The platform also provides merchants with a powerful back-office and a single view of their business. The Shopify platform was engineered for reliability and scale, making enterprise-level technology available to businesses of all sizes. Shopify currently powers over 377,500 businesses in approximately 175 countries and is trusted by brands such as Tesla, Red Bull, Nestle, GE, Kylie Cosmetics, and many more.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Delighted integration, Twilio integration and the Shopify integration.

Journey Triggers

Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Has Abandoned Shopify Cart
Check if the contact has a current Shopify abandoned cart.
Shopify Abandoned Cart
Add a new contact to a journey when they abandon a Shopify cart.
New Shopify Customer
Triggers a contact into a journey when a new customer is added to Shopify.

Conditions

Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.

Journey Actions

Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Delighted, Twilio and Shopify.