Delighted + Twilio + Smart Segments integration

Use Autopilot to create journeys that use the Delighted, Twilio and Smart Segments integrations.

Marketing Automation ideas to integrate Delighted, Twilio and Smart Segments.

Smart Segment Trigger to Send Delighted NPS Survey to Send Twilio SMS

Try this free

Smart Segment Trigger to Check Delighted NPS Response to Send Twilio SMS

Try this free

Smart Segment Trigger to Send Twilio SMS to Send Delighted NPS Survey

Try this free

Delighted NPS Response to Send Twilio SMS to Send Delighted NPS Survey

Try this free

Smart Segment Trigger to Send Delighted NPS Survey to Send Twilio SMS

Try this free

Twilio SMS Received to Check Delighted NPS Response to Send Twilio SMS

Try this free

Twilio SMS Received to Send Delighted NPS Survey to Send Twilio SMS

Try this free

Smart Segment Trigger to Send Twilio SMS to Send Delighted NPS Survey

Try this free

Twilio SMS Received to Send Twilio SMS to Send Delighted NPS Survey

Try this free

Delighted NPS Response to Check Delighted NPS Response to Send Twilio SMS

Try this free

Delighted NPS Response to Send Delighted NPS Survey to Send Twilio SMS

Try this free

Smart Segment Trigger to Check Delighted NPS Response to Send Twilio SMS

Try this free

Showing 12 journey ideas for Delighted, Twilio and Smart Segments

About the Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

About the Twilio integration

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

About the Smart Segments integration

Targeting the right people with the right message has never been this easy. Easily segment and engage your leads and customers based on any combination of field values, behaviors, list memberships and much more. Add them to journeys automatically when they meet your criteria.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Delighted integration, Twilio integration and the Smart Segments integration.

Journey Triggers

Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Smart Segment Trigger
Add contacts on a smart segment to a journey.

Conditions

Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.

Journey Actions

Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Delighted, Twilio and Smart Segments.