Delighted + Zendesk + Big Commerce integration
Use Autopilot to create journeys that use the Delighted, Zendesk and Big Commerce integrations.
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Marketing Automation ideas to integrate Delighted, Zendesk and Big Commerce.
Submits New Zendesk Ticket to Zendesk Ticket Status to Send Delighted NPS Survey
New BigCommerce Customer to Zendesk Ticket Status to Send Delighted NPS Survey
Submits New Zendesk Ticket to Send Delighted NPS Survey to Submit New Zendesk Ticket
New Big Commerce Order to Check Delighted NPS Response to Submit New Zendesk Ticket
Abandoned BigCommerce Cart to Check Delighted NPS Response to Submit New Zendesk Ticket
Delighted NPS Response to Send Delighted NPS Survey to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Check Delighted NPS Response to Submit New Zendesk Ticket
Abandoned BigCommerce Cart to Send Delighted NPS Survey to Submit New Zendesk Ticket
Delighted NPS Response to Zendesk Ticket Status to Send Delighted NPS Survey
New Big Commerce Order to Send Delighted NPS Survey to Submit New Zendesk Ticket
Abandoned BigCommerce Cart to Submit New Zendesk Ticket to Send Delighted NPS Survey
Delighted NPS Response to Check Delighted NPS Response to Submit New Zendesk Ticket
New BigCommerce Customer to Check Delighted NPS Response to Submit New Zendesk Ticket
Abandoned BigCommerce Cart to Zendesk Ticket Status to Send Delighted NPS Survey
Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send Delighted NPS Survey
Delighted NPS Response to Submit New Zendesk Ticket to Send Delighted NPS Survey
New BigCommerce Customer to Submit New Zendesk Ticket to Send Delighted NPS Survey
New BigCommerce Customer to Send Delighted NPS Survey to Submit New Zendesk Ticket
New Big Commerce Order to Zendesk Ticket Status to Send Delighted NPS Survey
New Big Commerce Order to Submit New Zendesk Ticket to Send Delighted NPS Survey
Showing 20 journey ideas for Delighted, Zendesk and Big Commerce
About the Delighted integration
With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Big Commerce integration
BigCommerce enables merchants to sell more and scale faster than any other solution. We empower some of Australia's most successful brands to grow sales while streamlining operations.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Delighted integration, Zendesk integration and the Big Commerce integration.
Journey Triggers
Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
New Big Commerce Order
Triggers when a contact places a new order in Big Commerce.
New BigCommerce Customer
Triggers a contact into a journey when a new customer is added to Big Commerce.
Abandoned BigCommerce Cart
Add a new contact to a journey when they abandon a Big Commerce cart.
Conditions
Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
What is Autopilot?
Simple and visual customer journey marketing software you’ll love.
Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Delighted, Zendesk and Big Commerce.
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