Delighted + Zendesk + Lists integration

Use Autopilot to create journeys that use the Delighted, Zendesk and Lists integrations.

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Marketing Automation ideas to integrate Delighted, Zendesk and Lists.

Removed From List to Send Delighted NPS Survey to Submit New Zendesk Ticket

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Delighted NPS Response to Submit New Zendesk Ticket to Remove From List

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Submits New Zendesk Ticket to Add to List to Send Delighted NPS Survey

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Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send Delighted NPS Survey

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Delighted NPS Response to Remove From List to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Check Lead Status to Send Delighted NPS Survey

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Submits New Zendesk Ticket to Check Delighted NPS Response to Remove From List

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Submits New Zendesk Ticket to Send Delighted NPS Survey to Add to List

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Submits New Zendesk Ticket to Check Delighted NPS Response to Add to List

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Delighted NPS Response to Add to List to Submit New Zendesk Ticket

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Removed From List to Zendesk Ticket Status to Send Delighted NPS Survey

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Delighted NPS Response to Is on List or Segment to Submit New Zendesk Ticket

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Removed From List to Check Delighted NPS Response to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Zendesk Ticket Status to Send Delighted NPS Survey

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Delighted NPS Response to Check Lead Status to Submit New Zendesk Ticket

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Delighted NPS Response to Zendesk Ticket Status to Add to List

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List Trigger to Submit New Zendesk Ticket to Send Delighted NPS Survey

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Delighted NPS Response to Check Delighted NPS Response to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Check Delighted NPS Response to Submit New Zendesk Ticket

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Delighted NPS Response to Submit New Zendesk Ticket to Add to List

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Showing 20 journey ideas for Delighted, Zendesk and Lists

About the Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

About the Lists integration

Lists allow you to easily sort and manage your contacts. Whether it's a newsletter subscription list, a list of attendees of an event, or a list of customers, Autopilot makes it easy to create, manage and communicate with lists.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Delighted integration, Zendesk integration and the Lists integration.

Journey Triggers

Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
List Trigger
Add contacts on a list to a journey.
Removed From List
Add a contact to a journey when they are removed from a list.

Conditions

Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Is on List or Segment
Check if a contact is on a specific list or smart segment.
Check Lead Status
Check if a lead or contact has a specific status on an opportunity.

Journey Actions

Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Add to List
Add a contact to a list.
Remove From List
Remove a contact from a list.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Delighted, Zendesk and Lists.