Facebook + Autopilot API + Zendesk integration

Use Autopilot to create journeys that use the Facebook, Autopilot API and Zendesk integrations.

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Marketing Automation ideas to integrate Facebook, Autopilot API and Zendesk.

API Trigger to Remove From Facebook Custom Audience to Submit New Zendesk Ticket

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API Trigger to Submit New Zendesk Ticket to Remove From Facebook Custom Audience

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API Trigger to Zendesk Ticket Status to Add to Facebook Custom Audience

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API Trigger to Has Submitted Facebook Lead Ad to Submit New Zendesk Ticket

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API Trigger to Add to Facebook Custom Audience to Submit New Zendesk Ticket

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API Trigger to Submit New Zendesk Ticket to Add to Facebook Custom Audience

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API Trigger to Zendesk Ticket Status to Remove From Facebook Custom Audience

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Showing 7 journey ideas for Facebook, Autopilot API and Zendesk

About the Facebook integration

Facebook is an online social networking service that allows its users to connect with friends and family as well as make new connections. It provides its users with the ability to create a profile, update information, add images, send friend requests, and accept requests from other users. Its features include status update, photo tagging and sharing, and more.

About the Autopilot API integration

The Autopilot REST API allows you to send contacts from Autopilot to your app, add contacts from your app into Autopilot, trigger Autopilot journeys from your app, keep unsubscribes in sync between Autopilot and your app, enhance contact profiles with custom fields and data from your app and get data from your app into and out of Salesforce using Autopilot's native integration.

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Facebook integration, Autopilot API integration and the Zendesk integration.

Journey Triggers

Facebook Lead Ad Submitted
Add a contact to a journey when they submit a Facebook Lead Ad.
API Trigger
Add a contact to a journey using a custom API call.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.

Conditions

Has Submitted Facebook Lead Ad
Check if a contact has previously submitted a specific Facebook Lead Ad.
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Remove From Facebook Custom Audience
Remove a contact from a Facebook Custom Audience.
Add to Facebook Custom Audience
Add a contact to a Facebook Custom Audience.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Facebook, Autopilot API and Zendesk.