Facebook + Big Commerce + Freshdesk integration

Use Autopilot to create journeys that use the Facebook, Big Commerce and Freshdesk integrations.

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Marketing Automation ideas to integrate Facebook, Big Commerce and Freshdesk.

New BigCommerce Customer to Freshdesk Update Ticket to Add to Facebook Custom Audience

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New Big Commerce Order to Add to Facebook Custom Audience to Freshdesk Update Ticket

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Abandoned BigCommerce Cart to Remove From Facebook Custom Audience to Freshdesk Update Ticket

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New Big Commerce Order to Has Submitted Facebook Lead Ad to Freshdesk Update Ticket

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New Big Commerce Order to Freshdesk Update Ticket to Add to Facebook Custom Audience

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New BigCommerce Customer to Remove From Facebook Custom Audience to Freshdesk Update Ticket

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New BigCommerce Customer to Has Submitted Facebook Lead Ad to Freshdesk Update Ticket

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Abandoned BigCommerce Cart to Freshdesk Ticket Status to Add to Facebook Custom Audience

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Abandoned BigCommerce Cart to Freshdesk Update Ticket to Remove From Facebook Custom Audience

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New BigCommerce Customer to Freshdesk Ticket Status to Add to Facebook Custom Audience

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New BigCommerce Customer to Add to Facebook Custom Audience to Freshdesk Update Ticket

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New Big Commerce Order to Freshdesk Ticket Status to Add to Facebook Custom Audience

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Abandoned BigCommerce Cart to Freshdesk Update Ticket to Add to Facebook Custom Audience

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New Big Commerce Order to Freshdesk Update Ticket to Remove From Facebook Custom Audience

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Abandoned BigCommerce Cart to Freshdesk Ticket Status to Remove From Facebook Custom Audience

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Abandoned BigCommerce Cart to Has Submitted Facebook Lead Ad to Freshdesk Update Ticket

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New BigCommerce Customer to Freshdesk Ticket Status to Remove From Facebook Custom Audience

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New Big Commerce Order to Freshdesk Ticket Status to Remove From Facebook Custom Audience

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New BigCommerce Customer to Freshdesk Update Ticket to Remove From Facebook Custom Audience

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New Big Commerce Order to Remove From Facebook Custom Audience to Freshdesk Update Ticket

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Showing 20 journey ideas for Facebook, Big Commerce and Freshdesk

About the Facebook integration

Facebook is an online social networking service that allows its users to connect with friends and family as well as make new connections. It provides its users with the ability to create a profile, update information, add images, send friend requests, and accept requests from other users. Its features include status update, photo tagging and sharing, and more.

About the Big Commerce integration

BigCommerce enables merchants to sell more and scale faster than any other solution. We empower some of Australia's most successful brands to grow sales while streamlining operations.

About the Freshdesk integration

Freshdesk is cloud-based customer support software. Freshdesk and Autopilot allow you to start journeys based on tickets matching certain criteria and follow up when people have had both positive and negative experiences. You can also add tickets automatically based on actions that happen in the customer journey.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Facebook integration, Big Commerce integration and the Freshdesk integration.

Journey Triggers

Facebook Lead Ad Submitted
Add a contact to a journey when they submit a Facebook Lead Ad.
New Big Commerce Order
Triggers when a contact places a new order in Big Commerce.
New BigCommerce Customer
Triggers a contact into a journey when a new customer is added to Big Commerce.
Abandoned BigCommerce Cart
Add a new contact to a journey when they abandon a Big Commerce cart.
Freshdesk Ticket Updated
Triggers when a Freshdesk ticket is updated .
Freshdesk Contact Updated
Triggers when a Freshdesk contact is updated.
Freshdesk New Contact
When a new contact is added to Freshdesk the journey is triggered.
New Freshdesk Ticket
Triggers when a new Freshdesk ticket is submitted or created. Can be filtered to match certain criteria.
Create New Freshdesk Ticket
Creates a new Freshdesk Ticket.

Conditions

Has Submitted Facebook Lead Ad
Check if a contact has previously submitted a specific Facebook Lead Ad.
Freshdesk Ticket Status
Checks the most recent ticket status with multiple outcomes.

Journey Actions

Remove From Facebook Custom Audience
Remove a contact from a Facebook Custom Audience.
Add to Facebook Custom Audience
Add a contact to a Facebook Custom Audience.
Freshdesk Update Ticket
Updates the latest ticket with new information or a status.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Facebook, Big Commerce and Freshdesk.