Facebook + Zendesk Integration

Use Autopilot to automate and integrate Facebook and Zendesk.

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Marketing Automation ideas to integrate Facebook and Zendesk

Submits New Zendesk Ticket to Check Headsup Status to Add to Facebook Custom Audience

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Submits New Zendesk Ticket to Send Slack Message

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Smart Segment Trigger to Add to Facebook Custom Audience to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Send Slack Message

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Submits New Zendesk Ticket to Remove From Facebook Custom Audience to Submit New Zendesk Ticket

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Facebook Lead Ad Submitted to Zendesk Ticket Status to Send Delighted NPS Survey

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Facebook Lead Ad Submitted to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Add to Facebook Custom Audience

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Submits New Zendesk Ticket to Add to Facebook Custom Audience to Send Slack Message

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Submits New Zendesk Ticket to Add to Facebook Custom Audience to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Remove From Facebook Custom Audience

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Submits New Zendesk Ticket to Add to Facebook Custom Audience

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Smart Segment Trigger to Remove From Facebook Custom Audience

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Submits New Zendesk Ticket to Send Delighted NPS Survey

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Submits New Zendesk Ticket to Remove From Facebook Custom Audience

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Submits New Zendesk Ticket to Has Submitted Facebook Lead Ad to Send Slack Message

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Submits New Zendesk Ticket to Has Submitted Facebook Lead Ad to Send Delighted NPS Survey

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Smart Segment Trigger to Has Submitted Facebook Lead Ad to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Send Slack Message to Add to Facebook Custom Audience

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Field Changed to Zendesk Ticket Status to Add to Facebook Custom Audience

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Showing 20 of 365 Marketing Automation ideas using Autopilot's Facebook and Zendesk integration.

About Facebook

Facebook is an online social networking service that allows its users to connect with friends and family as well as make new connections. It provides its users with the ability to create a profile, update information, add images, send friend requests, and accept requests from other users. Its features include status update, photo tagging and sharing, and more.

About Zendesk

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in Facebook integration.

Triggers

Facebook Lead Ad Submitted
Add a contact to a journey when they submit a Facebook Lead Ad.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.

Conditions

Has Submitted Facebook Lead Ad
Check if a contact has previously submitted a specific Facebook Lead Ad.
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Actions

Remove From Facebook Custom Audience
Remove a contact from a Facebook Custom Audience.
Add to Facebook Custom Audience
Add a contact to a Facebook Custom Audience.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Facebook and Zendesk.