Google Ads + Close.io + Freshdesk integration

Use Autopilot to create journeys that use the Google Ads, Close.io and Freshdesk integrations.

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Marketing Automation ideas to integrate Google Ads, Close.io and Freshdesk.

New Close.io Event to Check Close.io Field to Remove from Google Ads Audience

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Freshdesk New Contact to Add to Google Ads Audience to Create Close.io Opportunity

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Freshdesk New Contact to Update Close.io Field to Add to Google Ads Audience

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New Freshdesk Ticket to Remove from Google Ads Audience to Assign Close.io Task

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Create New Freshdesk Ticket to Remove from Google Ads Audience to Assign Close.io Task

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Close.io Opportunity Status Change to Update Close.io Opportunity Stage to Remove from Google Ads Audience

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Create New Freshdesk Ticket to Remove from Google Ads Audience to Update Close.io Field

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Create New Freshdesk Ticket to Check Close.io Opportunity Status to Remove from Google Ads Audience

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Close.io Opportunity Status Change to Add to Google Ads Audience to Assign Close.io Task

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Freshdesk Ticket Updated to Check Close.io Opportunity Status to Remove from Google Ads Audience

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Freshdesk Ticket Updated to Check Close.io Field to Remove from Google Ads Audience

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New Freshdesk Ticket to Add to Google Ads Audience to Assign Close.io Lead

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Close.io Field Change to Check Close.io Opportunity Status to Add to Google Ads Audience

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Close.io Opportunity Status Change to Freshdesk Update Ticket to Remove from Google Ads Audience

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Freshdesk New Contact to Add to Google Ads Audience to Update Close.io Opportunity Stage

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Freshdesk Ticket Updated to Add to Google Ads Audience to Update Close.io Field

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Close.io Field Change to Remove from Google Ads Audience to Update Close.io Field

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New Close.io Event to Check Close.io Field to Add to Google Ads Audience

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Close.io Field Change to Freshdesk Update Ticket to Add to Google Ads Audience

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Close.io Field Change to Remove from Google Ads Audience to Assign Close.io Lead

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Showing 20 journey ideas for Google Ads, Close.io and Freshdesk

About the Google Ads integration

Personalize your Google Ads right across the customer journey with Autopilot’s Google Ads Customer Match audiences integration. Easily add and remove contacts from Ads audiences directly from Autopilot’s drag-and-drop canvas. Use it to encourage one-time buyers to become repeat purchasers, nurture newsletter subscribers who aren’t customers yet, and create “similar audiences” to generate new qualified leads.

About the Close.io integration

Close.io is the inside sales CRM of choice for startups and SMBs. Increase productivity with all your sales communication in one place.

About the Freshdesk integration

Freshdesk is cloud-based customer support software. Freshdesk and Autopilot allow you to start journeys based on tickets matching certain criteria and follow up when people have had both positive and negative experiences. You can also add tickets automatically based on actions that happen in the customer journey.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Google Ads integration, Close.io integration and the Freshdesk integration.

Journey Triggers

Close.io Opportunity Status Change
Triggers when an Opportunity Status changes.
New Close.io Event
Triggers when a new event is created.
Close.io Field Change
Add a contact to a journey when a particular Close.io field's value meets your criteria (e.g. contains a particular word).
Freshdesk Ticket Updated
Triggers when a Freshdesk ticket is updated .
Freshdesk Contact Updated
Triggers when a Freshdesk contact is updated.
Freshdesk New Contact
When a new contact is added to Freshdesk the journey is triggered.
New Freshdesk Ticket
Triggers when a new Freshdesk ticket is submitted or created. Can be filtered to match certain criteria.
Create New Freshdesk Ticket
Creates a new Freshdesk Ticket.

Conditions

Check Close.io Opportunity Status
Check if an opportunity is at a certain status.
Check Close.io Field
Check if a Close.io field is a specific value, or meets some other criteria (e.g. contains a particular word).
Freshdesk Ticket Status
Checks the most recent ticket status with multiple outcomes.

Journey Actions

Add to Google Ads Audience
Add a contact to a Google Ads Customer Match audience list.
Remove from Google Ads Audience
Remove a contact from a Google Ads Customer Match audience list.
Create Close.io Opportunity
Create a contextual Close.io opportunity.
Update Close.io Opportunity Stage
Updates the stage of an existing Opportunity.
Assign Close.io Lead
Assign a lead in Close.io and set their lead source and lead status.
Update Close.io Field
Update a Close.io field to a specific value.
Assign Close.io Task
Create a contextual Close.io task.
Freshdesk Update Ticket
Updates the latest ticket with new information or a status.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Google Ads, Close.io and Freshdesk.