Google Ads + Freshdesk + Custom Fields integration

Use Autopilot to create journeys that use the Google Ads, Freshdesk and Custom Fields integrations.

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Marketing Automation ideas to integrate Google Ads, Freshdesk and Custom Fields.

Freshdesk Ticket Updated to Check Field to Remove from Google Ads Audience

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New Freshdesk Ticket to Add to Google Ads Audience to Freshdesk Update Ticket

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Freshdesk Contact Updated to Update Field to Remove from Google Ads Audience

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Freshdesk New Contact to Remove from Google Ads Audience to Freshdesk Update Ticket

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Freshdesk Contact Updated to Freshdesk Update Ticket to Remove from Google Ads Audience

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New Freshdesk Ticket to Remove from Google Ads Audience to Freshdesk Update Ticket

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Freshdesk New Contact to Check Field to Add to Google Ads Audience

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Create New Freshdesk Ticket to Update Field to Add to Google Ads Audience

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Freshdesk Ticket Updated to Check Field to Add to Google Ads Audience

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Freshdesk New Contact to Add to Google Ads Audience to Update Field

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New Freshdesk Ticket to Freshdesk Update Ticket to Remove from Google Ads Audience

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Freshdesk Ticket Updated to Freshdesk Update Ticket to Remove from Google Ads Audience

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Freshdesk New Contact to Add to Google Ads Audience to Freshdesk Update Ticket

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New Freshdesk Ticket to Check Field to Remove from Google Ads Audience

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Freshdesk New Contact to Update Field to Remove from Google Ads Audience

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Field Match to Freshdesk Update Ticket to Add to Google Ads Audience

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Freshdesk Ticket Updated to Update Field to Add to Google Ads Audience

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Create New Freshdesk Ticket to Check Field to Remove from Google Ads Audience

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Create New Freshdesk Ticket to Add to Google Ads Audience to Freshdesk Update Ticket

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Freshdesk Ticket Updated to Remove from Google Ads Audience to Freshdesk Update Ticket

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Showing 20 journey ideas for Google Ads, Freshdesk and Custom Fields

About the Google Ads integration

Personalize your Google Ads right across the customer journey with Autopilot’s Google Ads Customer Match audiences integration. Easily add and remove contacts from Ads audiences directly from Autopilot’s drag-and-drop canvas. Use it to encourage one-time buyers to become repeat purchasers, nurture newsletter subscribers who aren’t customers yet, and create “similar audiences” to generate new qualified leads.

About the Freshdesk integration

Freshdesk is cloud-based customer support software. Freshdesk and Autopilot allow you to start journeys based on tickets matching certain criteria and follow up when people have had both positive and negative experiences. You can also add tickets automatically based on actions that happen in the customer journey.

About the Custom Fields integration

Capture the data about your leads and customers that’s important to you. Use it to trigger journeys and personalize messages.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Google Ads integration, Freshdesk integration and the Custom Fields integration.

Journey Triggers

Freshdesk Ticket Updated
Triggers when a Freshdesk ticket is updated .
Freshdesk Contact Updated
Triggers when a Freshdesk contact is updated.
Freshdesk New Contact
When a new contact is added to Freshdesk the journey is triggered.
New Freshdesk Ticket
Triggers when a new Freshdesk ticket is submitted or created. Can be filtered to match certain criteria.
Create New Freshdesk Ticket
Creates a new Freshdesk Ticket.
Field Match
Add a contact to a journey when a particular field's value meets your criteria (e.g. contains a particular word).

Conditions

Freshdesk Ticket Status
Checks the most recent ticket status with multiple outcomes.
Check Field
Check if a field is a specific value, or meets some other criteria (e.g. contains a particular word).

Journey Actions

Add to Google Ads Audience
Add a contact to a Google Ads Customer Match audience list.
Remove from Google Ads Audience
Remove a contact from a Google Ads Customer Match audience list.
Freshdesk Update Ticket
Updates the latest ticket with new information or a status.
Update Field
Update a field to a specific value.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Google Ads, Freshdesk and Custom Fields.