Heap + Help Scout Integration

Use Autopilot to automate and integrate Heap and Help Scout.

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Marketing Automation ideas to integrate Heap and Help Scout

Help Scout Tag to Show Headsup Message

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Heap Event to Show Headsup Message

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Help Scout Create Conversation to Send Slack Message

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Help Scout Create Conversation to Send Segment Event

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Help Scout Tag to Send Segment Event

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Help Scout Create Conversation to Assign Salesforce Lead to Group

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Help Scout Satisfaction Rating to Send Slack Message

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Heap Event to Send Email

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Help Scout Tag to Send Segment Event

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Help Scout Create Conversation to Remove From List

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Help Scout Tag to Send Slack Message

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Heap Event to Send Email

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Heap Event to Assign Salesforce Lead to Group

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Heap Event to Show Headsup Message

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Heap Event to Assign Salesforce Lead to Group

Try this free

Help Scout Satisfaction Rating to Send Email

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Heap Event to Send Segment Event

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Help Scout Create Conversation to Send Email

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Help Scout Tag to Send Slack Message

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Heap Event to Send Slack Message

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Showing 20 of 56 Marketing Automation ideas using Autopilot's Heap and Help Scout integration.

About Heap

Heap allows you to aggregate, organize, and visualize all of your business data in one place. By streaming your Autopilot data to Heap you’ll instantly gain the visibility you need to make data-driven decisions across the entire customer journey. You can also easily add people to journeys in Autopilot when they perform an event that you’re tracking in Heap.

About Help Scout

Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in Heap integration.

Triggers

Heap Event
Add a contact to a journey when they perform a Heap event.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Heap and Help Scout.