Lists + Autopilot API + Freshdesk integration
Use Autopilot to create journeys that use the Lists, Autopilot API and Freshdesk integrations.
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Marketing Automation ideas to integrate Lists, Autopilot API and Freshdesk.
API Trigger to Add to List to Freshdesk Update Ticket
API Trigger to Is on List or Segment to Freshdesk Update Ticket
API Trigger to Freshdesk Ticket Status to Add to List
API Trigger to Freshdesk Ticket Status to Remove From List
API Trigger to Remove From List to Freshdesk Update Ticket
API Trigger to Freshdesk Update Ticket to Remove From List
API Trigger to Freshdesk Update Ticket to Add to List
API Trigger to Check Lead Status to Freshdesk Update Ticket
Showing 8 journey ideas for Lists, Autopilot API and Freshdesk
About the Lists integration
Lists allow you to easily sort and manage your contacts. Whether it's a newsletter subscription list, a list of attendees of an event, or a list of customers, Autopilot makes it easy to create, manage and communicate with lists.
About the Autopilot API integration
The Autopilot REST API allows you to send contacts from Autopilot to your app, add contacts from your app into Autopilot, trigger Autopilot journeys from your app, keep unsubscribes in sync between Autopilot and your app, enhance contact profiles with custom fields and data from your app and get data from your app into and out of Salesforce using Autopilot's native integration.
About the Freshdesk integration
Freshdesk is cloud-based customer support software. Freshdesk and Autopilot allow you to start journeys based on tickets matching certain criteria and follow up when people have had both positive and negative experiences. You can also add tickets automatically based on actions that happen in the customer journey.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Lists integration, Autopilot API integration and the Freshdesk integration.
Journey Triggers
List Trigger
Add contacts on a list to a journey.
Removed From List
Add a contact to a journey when they are removed from a list.
API Trigger
Add a contact to a journey using a custom API call.
Freshdesk Ticket Updated
Triggers when a Freshdesk ticket is updated .
Freshdesk Contact Updated
Triggers when a Freshdesk contact is updated.
Freshdesk New Contact
When a new contact is added to Freshdesk the journey is triggered.
New Freshdesk Ticket
Triggers when a new Freshdesk ticket is submitted or created. Can be filtered to match certain criteria.
Create New Freshdesk Ticket
Creates a new Freshdesk Ticket.
Conditions
Is on List or Segment
Check if a contact is on a specific list or smart segment.
Check Lead Status
Check if a lead or contact has a specific status on an opportunity.
Freshdesk Ticket Status
Checks the most recent ticket status with multiple outcomes.
Journey Actions
Add to List
Add a contact to a list.
Remove From List
Remove a contact from a list.
Freshdesk Update Ticket
Updates the latest ticket with new information or a status.
What is Autopilot?
Simple and visual customer journey marketing software you’ll love.
Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Lists, Autopilot API and Freshdesk.
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