Lists + Autopilot API + Zendesk integration

Use Autopilot to create journeys that use the Lists, Autopilot API and Zendesk integrations.

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Marketing Automation ideas to integrate Lists, Autopilot API and Zendesk.

API Trigger to Zendesk Ticket Status to Add to List

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API Trigger to Remove From List to Submit New Zendesk Ticket

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API Trigger to Add to List to Submit New Zendesk Ticket

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API Trigger to Is on List or Segment to Submit New Zendesk Ticket

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API Trigger to Submit New Zendesk Ticket to Remove From List

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API Trigger to Zendesk Ticket Status to Remove From List

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API Trigger to Check Lead Status to Submit New Zendesk Ticket

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API Trigger to Submit New Zendesk Ticket to Add to List

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Showing 8 journey ideas for Lists, Autopilot API and Zendesk

About the Lists integration

Lists allow you to easily sort and manage your contacts. Whether it's a newsletter subscription list, a list of attendees of an event, or a list of customers, Autopilot makes it easy to create, manage and communicate with lists.

About the Autopilot API integration

The Autopilot REST API allows you to send contacts from Autopilot to your app, add contacts from your app into Autopilot, trigger Autopilot journeys from your app, keep unsubscribes in sync between Autopilot and your app, enhance contact profiles with custom fields and data from your app and get data from your app into and out of Salesforce using Autopilot's native integration.

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Lists integration, Autopilot API integration and the Zendesk integration.

Journey Triggers

List Trigger
Add contacts on a list to a journey.
Removed From List
Add a contact to a journey when they are removed from a list.
API Trigger
Add a contact to a journey using a custom API call.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.

Conditions

Is on List or Segment
Check if a contact is on a specific list or smart segment.
Check Lead Status
Check if a lead or contact has a specific status on an opportunity.
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Add to List
Add a contact to a list.
Remove From List
Remove a contact from a list.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Lists, Autopilot API and Zendesk.