LiveChat + Help Scout Integration

Use Autopilot to automate and integrate LiveChat and Help Scout.

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Marketing Automation ideas to integrate LiveChat and Help Scout

LiveChat Tag to Send Delighted NPS Survey

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LiveChat Tag to Update Field

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Help Scout Create Conversation to Send Segment Event

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LiveChat Tag to Mail Lob Postcard

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Help Scout Satisfaction Rating to Remove From List

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LiveChat Tag to Send Delighted NPS Survey

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Help Scout Satisfaction Rating to Add Salesforce Task

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Help Scout Create Conversation to Set Salesforce Campaign Member Status

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LiveChat Tag to Mail Lob Postcard

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Help Scout Tag to Update Field

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Help Scout Tag to Remove From List

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Help Scout Tag to Mail Lob Postcard

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LiveChat Tag to Update Field

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LiveChat Tag to Change Score

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Help Scout Satisfaction Rating to Update Field

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Help Scout Tag to Send Delighted NPS Survey

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Help Scout Tag to Change Score

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LiveChat Tag to Set Salesforce Campaign Member Status

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Help Scout Create Conversation to Update Field

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LiveChat Tag to Change Score

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Showing 20 of 48 Marketing Automation ideas using Autopilot's LiveChat and Help Scout integration.

About LiveChat

Automate what happens after a chat to close more leads and delight your customers. You can also segment leads and contacts based on how they are tagged in LiveChat, and capture fields in your chat surveys to Autopilot.

About Help Scout

Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in LiveChat integration.

Triggers

LiveChat Tag
Add a contact to a journey when they are tagged in LiveChat.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like LiveChat and Help Scout.