MessageBird + AB Split Testing + Freshdesk integration

Use Autopilot to create journeys that use the MessageBird, AB Split Testing and Freshdesk integrations.

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Marketing Automation ideas to integrate MessageBird, AB Split Testing and Freshdesk.

Freshdesk Contact Updated to Send MessageBird SMS to AB Split

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Create New Freshdesk Ticket to AB Split to Send MessageBird SMS

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New Freshdesk Ticket to AB Split to Send MessageBird SMS

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Freshdesk New Contact to AB Split to Send MessageBird SMS

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New Freshdesk Ticket to Send MessageBird SMS to AB Split

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Freshdesk New Contact to Send MessageBird SMS to AB Split

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Freshdesk Ticket Updated to AB Split to Send MessageBird SMS

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Freshdesk Contact Updated to AB Split to Send MessageBird SMS

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Create New Freshdesk Ticket to Send MessageBird SMS to AB Split

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Freshdesk Ticket Updated to Send MessageBird SMS to AB Split

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Showing 10 journey ideas for MessageBird, AB Split Testing and Freshdesk

About the MessageBird integration

Create a multi-channel customer journey with personalized SMS messages. MessageBird connects enterprises to their global customers with the world's fastest & most reliable SMS, Voice & Chat APIs. MessageBird is on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, MessageBird connects over 15,000 enterprises to their global customers via the fastest and most reliable SMS, Voice and Chat APIs in the world.

About the AB Split Testing integration

AB Split Testing is vital to optimizing your marketing. Running regular experiments helps you to maximize the impact of your marketing spend. For example, you might setup an AB Split Test to see which email subject line leads to the best open or click rate. Or you might setup a test to see which Facebook Ad leads to the most conversions. Ongoing success in marketing comes down to making AB Split Testing part of every customer journey. Autopilot makes that easy.

About the Freshdesk integration

Freshdesk is cloud-based customer support software. Freshdesk and Autopilot allow you to start journeys based on tickets matching certain criteria and follow up when people have had both positive and negative experiences. You can also add tickets automatically based on actions that happen in the customer journey.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the MessageBird integration, AB Split Testing integration and the Freshdesk integration.

Journey Triggers

Freshdesk Ticket Updated
Triggers when a Freshdesk ticket is updated .
Freshdesk Contact Updated
Triggers when a Freshdesk contact is updated.
Freshdesk New Contact
When a new contact is added to Freshdesk the journey is triggered.
New Freshdesk Ticket
Triggers when a new Freshdesk ticket is submitted or created. Can be filtered to match certain criteria.
Create New Freshdesk Ticket
Creates a new Freshdesk Ticket.

Conditions

Freshdesk Ticket Status
Checks the most recent ticket status with multiple outcomes.

Journey Actions

Send MessageBird SMS
Send a contact a personalized SMS.
AB Split
Randomly split contacts into two groups.
Freshdesk Update Ticket
Updates the latest ticket with new information or a status.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like MessageBird, AB Split Testing and Freshdesk.