MessageBird + Freshdesk + Wufoo integration

Use Autopilot to create journeys that use the MessageBird, Freshdesk and Wufoo integrations.

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Marketing Automation ideas to integrate MessageBird, Freshdesk and Wufoo.

New Freshdesk Ticket to Has Submitted Wufoo Form to Send MessageBird SMS

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Freshdesk Contact Updated to Freshdesk Update Ticket to Send MessageBird SMS

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Freshdesk Ticket Updated to Has Submitted Wufoo Form to Send MessageBird SMS

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New Freshdesk Ticket to Freshdesk Ticket Status to Send MessageBird SMS

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New Freshdesk Ticket to Send MessageBird SMS to Freshdesk Update Ticket

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Create New Freshdesk Ticket to Has Submitted Wufoo Form to Send MessageBird SMS

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New Wufoo Form Submitted to Freshdesk Update Ticket to Send MessageBird SMS

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New Freshdesk Ticket to Freshdesk Update Ticket to Send MessageBird SMS

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Freshdesk New Contact to Has Submitted Wufoo Form to Send MessageBird SMS

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Freshdesk Contact Updated to Send MessageBird SMS to Freshdesk Update Ticket

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Create New Freshdesk Ticket to Freshdesk Ticket Status to Send MessageBird SMS

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Freshdesk Contact Updated to Freshdesk Ticket Status to Send MessageBird SMS

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Freshdesk New Contact to Freshdesk Update Ticket to Send MessageBird SMS

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Freshdesk New Contact to Freshdesk Ticket Status to Send MessageBird SMS

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Freshdesk Ticket Updated to Freshdesk Update Ticket to Send MessageBird SMS

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Freshdesk Ticket Updated to Send MessageBird SMS to Freshdesk Update Ticket

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New Wufoo Form Submitted to Send MessageBird SMS to Freshdesk Update Ticket

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Create New Freshdesk Ticket to Freshdesk Update Ticket to Send MessageBird SMS

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Freshdesk Contact Updated to Has Submitted Wufoo Form to Send MessageBird SMS

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New Wufoo Form Submitted to Freshdesk Ticket Status to Send MessageBird SMS

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Showing 20 journey ideas for MessageBird, Freshdesk and Wufoo

About the MessageBird integration

Create a multi-channel customer journey with personalized SMS messages. MessageBird connects enterprises to their global customers with the world's fastest & most reliable SMS, Voice & Chat APIs. MessageBird is on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, MessageBird connects over 15,000 enterprises to their global customers via the fastest and most reliable SMS, Voice and Chat APIs in the world.

About the Freshdesk integration

Freshdesk is cloud-based customer support software. Freshdesk and Autopilot allow you to start journeys based on tickets matching certain criteria and follow up when people have had both positive and negative experiences. You can also add tickets automatically based on actions that happen in the customer journey.

About the Wufoo integration

Wufoo is an online HTML form builder that helps anyone create beautiful contact forms, online surveys and event registrations without writing a single line of code.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the MessageBird integration, Freshdesk integration and the Wufoo integration.

Journey Triggers

Freshdesk Ticket Updated
Triggers when a Freshdesk ticket is updated .
Freshdesk Contact Updated
Triggers when a Freshdesk contact is updated.
Freshdesk New Contact
When a new contact is added to Freshdesk the journey is triggered.
New Freshdesk Ticket
Triggers when a new Freshdesk ticket is submitted or created. Can be filtered to match certain criteria.
Create New Freshdesk Ticket
Creates a new Freshdesk Ticket.
New Wufoo Form Submitted
Add a contact to a journey when they submit a Wufoo form.

Conditions

Freshdesk Ticket Status
Checks the most recent ticket status with multiple outcomes.
Has Submitted Wufoo Form
Check if a contact has previously submitted a specific Wufoo form.

Journey Actions

Send MessageBird SMS
Send a contact a personalized SMS.
Freshdesk Update Ticket
Updates the latest ticket with new information or a status.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like MessageBird, Freshdesk and Wufoo.