MessageBird + SurveyMonkey + Help Scout integration

Use Autopilot to create journeys that use the MessageBird, SurveyMonkey and Help Scout integrations.

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Marketing Automation ideas to integrate MessageBird, SurveyMonkey and Help Scout.

SurveyMonkey Survey Response to Send SurveyMonkey Survey to Send MessageBird SMS

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Help Scout Create Conversation to Send SurveyMonkey Survey to Send MessageBird SMS

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Help Scout Create Conversation to Send MessageBird SMS to Send SurveyMonkey Survey

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Help Scout Tag to Send MessageBird SMS to Send SurveyMonkey Survey

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SurveyMonkey Survey Response to Send MessageBird SMS to Send SurveyMonkey Survey

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Help Scout Satisfaction Rating to Send SurveyMonkey Survey to Send MessageBird SMS

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Help Scout Satisfaction Rating to Send MessageBird SMS to Send SurveyMonkey Survey

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Help Scout Tag to Send SurveyMonkey Survey to Send MessageBird SMS

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Showing 8 journey ideas for MessageBird, SurveyMonkey and Help Scout

About the MessageBird integration

Create a multi-channel customer journey with personalized SMS messages. MessageBird connects enterprises to their global customers with the world's fastest & most reliable SMS, Voice & Chat APIs. MessageBird is on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, MessageBird connects over 15,000 enterprises to their global customers via the fastest and most reliable SMS, Voice and Chat APIs in the world.

About the SurveyMonkey integration

SurveyMonkey is the world's leading online survey platform, with more than 3 million survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. The company was founded in 1999 with a focus on helping people make better decisions, and has built technology based on over 10 years of experience in survey methodology and web development. Customers include 99% of the Fortune 500, academic institutions, organizations and neighborhood soccer leagues everywhere.

About the Help Scout integration

Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the MessageBird integration, SurveyMonkey integration and the Help Scout integration.

Journey Triggers

SurveyMonkey Survey Response
Triggers a contact into a journey when they respond to a SurveyMonkey survey.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.

Journey Actions

Send MessageBird SMS
Send a contact a personalized SMS.
Send SurveyMonkey Survey
Send a SurveyMonkey survey to the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like MessageBird, SurveyMonkey and Help Scout.