Pipedrive + Big Commerce + Freshdesk integration

Use Autopilot to create journeys that use the Pipedrive, Big Commerce and Freshdesk integrations.

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Marketing Automation ideas to integrate Pipedrive, Big Commerce and Freshdesk.

New BigCommerce Customer to Update Pipedrive Deal Field to Freshdesk Update Ticket

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Abandoned BigCommerce Cart to Freshdesk Ticket Status to Add Pipedrive Note

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New Big Commerce Order to Check Pipedrive Deal Stage to Freshdesk Update Ticket

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Abandoned BigCommerce Cart to Freshdesk Update Ticket to Update Pipedrive Deal Field

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New BigCommerce Customer to Update Pipedrive Person Field to Freshdesk Update Ticket

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Abandoned BigCommerce Cart to Freshdesk Update Ticket to Assign Pipedrive Person Owner

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Abandoned BigCommerce Cart to Assign Pipedrive Person Owner to Freshdesk Update Ticket

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Abandoned BigCommerce Cart to Add Pipedrive Deal to Freshdesk Update Ticket

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Abandoned BigCommerce Cart to Schedule Pipedrive Activity to Freshdesk Update Ticket

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New BigCommerce Customer to Freshdesk Ticket Status to Update Pipedrive Deal Field

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Abandoned BigCommerce Cart to Update Pipedrive Deal to Freshdesk Update Ticket

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New Big Commerce Order to Freshdesk Ticket Status to Schedule Pipedrive Activity

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New Big Commerce Order to Assign Pipedrive Person Owner to Freshdesk Update Ticket

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New Big Commerce Order to Check Pipedrive Deal Field to Freshdesk Update Ticket

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New Big Commerce Order to Freshdesk Update Ticket to Assign Pipedrive Person Owner

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New Big Commerce Order to Update Pipedrive Person Field to Freshdesk Update Ticket

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New Big Commerce Order to Check Pipedrive Person Field to Freshdesk Update Ticket

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Abandoned BigCommerce Cart to Freshdesk Update Ticket to Update Pipedrive Deal

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New BigCommerce Customer to Check Pipedrive Person Field to Freshdesk Update Ticket

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Abandoned BigCommerce Cart to Freshdesk Ticket Status to Assign Pipedrive Person Owner

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Showing 20 journey ideas for Pipedrive, Big Commerce and Freshdesk

About the Pipedrive integration

Pipedrive is a sales management tool designed to help small sales teams manage intricate or lengthy sales processes. They realized that the CRM landscape was populated by software designed to please the top brass while ignoring the needs of the people doing the actual selling. The Pipedrive integration adds email marketing, lead nurturing and marketing automation capabilities to Pipedrive. It's an email marketing integration for Pipedrive that helps you nurture leads over the course of a long sales cycle.

About the Big Commerce integration

BigCommerce enables merchants to sell more and scale faster than any other solution. We empower some of Australia's most successful brands to grow sales while streamlining operations.

About the Freshdesk integration

Freshdesk is cloud-based customer support software. Freshdesk and Autopilot allow you to start journeys based on tickets matching certain criteria and follow up when people have had both positive and negative experiences. You can also add tickets automatically based on actions that happen in the customer journey.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Pipedrive integration, Big Commerce integration and the Freshdesk integration.

Journey Triggers

Person Field Match
Add a contact to a journey when a particular Pipedrive person field meets your criteria (e.g. contains a particular word).
Pipedrive Deal Status Match
Add a contact associated with a deal to a journey when the deal status matches your criteria.
Pipedrive Deal Stage Match
Add a contact associated with a deal to a journey when the deal stage matches your criteria.
New Big Commerce Order
Triggers when a contact places a new order in Big Commerce.
New BigCommerce Customer
Triggers a contact into a journey when a new customer is added to Big Commerce.
Abandoned BigCommerce Cart
Add a new contact to a journey when they abandon a Big Commerce cart.
Freshdesk Ticket Updated
Triggers when a Freshdesk ticket is updated .
Freshdesk Contact Updated
Triggers when a Freshdesk contact is updated.
Freshdesk New Contact
When a new contact is added to Freshdesk the journey is triggered.
New Freshdesk Ticket
Triggers when a new Freshdesk ticket is submitted or created. Can be filtered to match certain criteria.
Create New Freshdesk Ticket
Creates a new Freshdesk Ticket.

Conditions

Check Pipedrive Person Field
Check if a Pipedrive person field is a specific value, or meets some other criteria (e.g. contains a particular word).
Check Pipedrive Deal Stage
Check the stage of the latest deal associated with a contact.
Check Pipedrive Deal Field
Check if a Pipedrive deal field is a specific value, or meets some other criteria (e.g. contains a particular word).
Freshdesk Ticket Status
Checks the most recent ticket status with multiple outcomes.

Journey Actions

Update Pipedrive Person Field
Update a Pipedrive person field to a specific value.
Update Pipedrive Deal
Update the pipeline, stage and/or status of a deal.
Assign Pipedrive Person Owner
Assign a person in Pipedrive. Supports round robin assignment.
Schedule Pipedrive Activity
Create a contextual Pipedrive activity.
Add Pipedrive Deal
Create a contextual Pipedrive deal.
Add Pipedrive Note
Create a contextual Pipedrive note.
Update Pipedrive Deal Field
Update a Pipedrive deal field to a specific value.
Freshdesk Update Ticket
Updates the latest ticket with new information or a status.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Pipedrive, Big Commerce and Freshdesk.