Pipedrive + Facebook + Freshdesk integration

Use Autopilot to create journeys that use the Pipedrive, Facebook and Freshdesk integrations.

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Marketing Automation ideas to integrate Pipedrive, Facebook and Freshdesk.

Person Field Match to Update Pipedrive Person Field to Remove From Facebook Custom Audience

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Pipedrive Deal Stage Match to Remove From Facebook Custom Audience to Update Pipedrive Deal Stage

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Pipedrive Deal Status Match to Add a Pipedrive Deal to Add to Facebook Custom Audience

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Pipedrive Deal Status Match to Has Submitted Facebook Lead Ad to Update Pipedrive Person Field

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Pipedrive Deal Status Match to Update Pipedrive Person Field to Add to Facebook Custom Audience

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Facebook Lead Ad Submitted to Freshdesk Ticket Status to Update Pipedrive Deal Stage

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Facebook Lead Ad Submitted to Assign Pipedrive Person Owner to Remove From Facebook Custom Audience

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Freshdesk Contact Updated to Assign Pipedrive Person Owner to Add to Facebook Custom Audience

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Pipedrive Deal Stage Match to Freshdesk Ticket Status to Remove From Facebook Custom Audience

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Facebook Lead Ad Submitted to Update Pipedrive Person Field to Freshdesk Update Ticket

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Pipedrive Deal Status Match to Has Submitted Facebook Lead Ad to Freshdesk Update Ticket

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Freshdesk Contact Updated to Remove From Facebook Custom Audience to Assign Pipedrive Person Owner

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Pipedrive Deal Stage Match to Check Pipedrive Deal Stage to Remove From Facebook Custom Audience

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Person Field Match to Freshdesk Ticket Status to Remove From Facebook Custom Audience

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New Freshdesk Ticket to Has Submitted Facebook Lead Ad to Update Pipedrive Person Field

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Person Field Match to Assign Pipedrive Person Owner to Remove From Facebook Custom Audience

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Freshdesk Ticket Updated to Has Submitted Facebook Lead Ad to Schedule Pipedrive Activity

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Freshdesk Ticket Updated to Check Pipedrive Deal Stage to Add to Facebook Custom Audience

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Facebook Lead Ad Submitted to Update Pipedrive Deal Stage to Remove From Facebook Custom Audience

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Person Field Match to Check Pipedrive Person Field to Remove From Facebook Custom Audience

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Showing 20 journey ideas for Pipedrive, Facebook and Freshdesk

About the Pipedrive integration

Pipedrive is a sales management tool designed to help small sales teams manage intricate or lengthy sales processes. They realized that the CRM landscape was populated by software designed to please the top brass while ignoring the needs of the people doing the actual selling. The Pipedrive integration adds email marketing, lead nurturing and marketing automation capabilities to Pipedrive. It's an email marketing integration for Pipedrive that helps you nurture leads over the course of a long sales cycle.

About the Facebook integration

Facebook is an online social networking service that allows its users to connect with friends and family as well as make new connections. It provides its users with the ability to create a profile, update information, add images, send friend requests, and accept requests from other users. Its features include status update, photo tagging and sharing, and more.

About the Freshdesk integration

Freshdesk is cloud-based customer support software. Freshdesk and Autopilot allow you to start journeys based on tickets matching certain criteria and follow up when people have had both positive and negative experiences. You can also add tickets automatically based on actions that happen in the customer journey.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Pipedrive integration, Facebook integration and the Freshdesk integration.

Journey Triggers

Person Field Match
Triggers when a field on a person record changes to a defined value.
Pipedrive Deal Stage Match
Triggers main contact to start journey when the deal stage changes on a certain pipeline.
Pipedrive Deal Status Match
When a deal in Pipedrive changes status in a pipeline the key contact is added to a new journey.
Facebook Lead Ad Submitted
Add a contact to a journey when they submit a Facebook Lead Ad.
Freshdesk Ticket Updated
Triggers when a Freshdesk ticket is updated .
Freshdesk Contact Updated
Triggers when a Freshdesk contact is updated.
Freshdesk New Contact
When a new contact is added to Freshdesk the journey is triggered.
New Freshdesk Ticket
Triggers when a new Freshdesk ticket is submitted or created. Can be filtered to match certain criteria.
Create New Freshdesk Ticket
Creates a new Freshdesk Ticket.

Conditions

Check Pipedrive Person Field
Check the value in a field against a specific value with a true or false outcome.
Check Pipedrive Deal Stage
Check the deal stage with a true or false outcome.
Has Submitted Facebook Lead Ad
Check if a contact has previously submitted a specific Facebook Lead Ad.
Freshdesk Ticket Status
Checks the most recent ticket status with multiple outcomes.

Journey Actions

Update Pipedrive Deal Stage
Updates a deal stage to a certain stage. Updates latest deal against the person.
Schedule Pipedrive Activity
Schedule an activity to a person to complete.
Add a Pipedrive Deal
Add a deal to a pipeline associated with the contact in a journey.
Assign Pipedrive Person Owner
Assigns an owner to a person in Pipedrive.
Update Pipedrive Person Field
Updates a person field to a certain value or a value from another field.
Remove From Facebook Custom Audience
Remove a contact from a Facebook Custom Audience.
Add to Facebook Custom Audience
Add a contact to a Facebook Custom Audience.
Freshdesk Update Ticket
Updates the latest ticket with new information or a status.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Pipedrive, Facebook and Freshdesk.