Recurly + Freshdesk + Facebook integration

Use Autopilot to create journeys that use the Recurly, Freshdesk and Facebook integrations.

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Marketing Automation ideas to integrate Recurly, Freshdesk and Facebook.

Recurly Subscription to Freshdesk Update Ticket to Add to Facebook Custom Audience

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Recurly Subscription to Freshdesk Ticket Status to Add to Facebook Custom Audience

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Recurly Subscription to Freshdesk Update Ticket to Remove From Facebook Custom Audience

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Recurly Subscription to Remove From Facebook Custom Audience to Freshdesk Update Ticket

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Recurly Subscription to Add to Facebook Custom Audience to Freshdesk Update Ticket

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Recurly Subscription to Freshdesk Ticket Status to Remove From Facebook Custom Audience

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Recurly Subscription to Has Submitted Facebook Lead Ad to Freshdesk Update Ticket

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Showing 7 journey ideas for Recurly, Freshdesk and Facebook

About the Recurly integration

From start-ups to global enterprises, today's fastest-growing businesses are harnessing the power of the subscription model to deliver predictable revenue, reveal critical customer insights, and automate revenue-optimizing decisions. These businesses demand a sophisticated, secure subscription management platform with the flexibility to support constantly evolving billing models with consistently superior customer experiences. Recurly meets that challenge with an enterprise-class subscription management platform that cuts through the complexity of subscription management to optimize and automate revenue growth.

About the Freshdesk integration

Freshdesk is cloud-based customer support software. Freshdesk and Autopilot allow you to start journeys based on tickets matching certain criteria and follow up when people have had both positive and negative experiences. You can also add tickets automatically based on actions that happen in the customer journey.

About the Facebook integration

Facebook is an online social networking service that allows its users to connect with friends and family as well as make new connections. It provides its users with the ability to create a profile, update information, add images, send friend requests, and accept requests from other users. Its features include status update, photo tagging and sharing, and more.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Recurly integration, Freshdesk integration and the Facebook integration.

Journey Triggers

Recurly Subscription
Add a contact to a journey when their Recurly subscription status meets your criteria.
Freshdesk Ticket Updated
Triggers when a Freshdesk ticket is updated .
Freshdesk Contact Updated
Triggers when a Freshdesk contact is updated.
Freshdesk New Contact
When a new contact is added to Freshdesk the journey is triggered.
New Freshdesk Ticket
Triggers when a new Freshdesk ticket is submitted or created. Can be filtered to match certain criteria.
Create New Freshdesk Ticket
Creates a new Freshdesk Ticket.
Facebook Lead Ad Submitted
Add a contact to a journey when they submit a Facebook Lead Ad.

Conditions

Freshdesk Ticket Status
Checks the most recent ticket status with multiple outcomes.
Has Submitted Facebook Lead Ad
Check if a contact has previously submitted a specific Facebook Lead Ad.

Journey Actions

Freshdesk Update Ticket
Updates the latest ticket with new information or a status.
Remove From Facebook Custom Audience
Remove a contact from a Facebook Custom Audience.
Add to Facebook Custom Audience
Add a contact to a Facebook Custom Audience.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Recurly, Freshdesk and Facebook.