Segment + Email + Zendesk integration

Use Autopilot to create journeys that use the Segment, Email and Zendesk integrations.

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Marketing Automation ideas to integrate Segment, Email and Zendesk.

Segment Event to Check Email Status to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Send Email to Send Segment Event

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Email Activity to Send Email to Send Segment Event

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Email Activity to Send Segment Event to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Send Segment Event to Send Email

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Segment Event to Submit New Zendesk Ticket to Send Email

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Segment Event to Zendesk Ticket Status to Send Email

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Segment Event to Check Email Status to Send Segment Event

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Segment Event to Send Segment Event to Send Email

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Segment Event to Send Email to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Check Email Status to Send Segment Event

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Email Activity to Check Email Status to Send Segment Event

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Segment Event to Send Email to Send Segment Event

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Email Activity to Zendesk Ticket Status to Send Segment Event

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Email Activity to Send Segment Event to Send Email

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Email Activity to Submit New Zendesk Ticket to Send Segment Event

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Showing 16 journey ideas for Segment, Email and Zendesk

About the Segment integration

Personalize your marketing by triggering and personalizing your messages based on user events. Activate new users and drive higher engagement and retention.

About the Email integration

Send beautiful, responsive and personalized marketing emails. All with drag and drop. Send newsletters, blog posts, webinar invitations, lead nurture emails, drip email sequences and more. You can also use Autopilot for transactional email. Send timely, personalized and professional transactional emails. Send order confirmations, purchase receipts, account updates, system messages, form submission confirmations, cart abandonment emails and more. Autopilot supports the Liquid template language. This provides a powerful and flexible way to personalize your emails. Liquid allows you to include dynamic content in your emails. It also allows you to personalize your emails using dynamic logic.

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Segment integration, Email integration and the Zendesk integration.

Journey Triggers

Segment Event
Add a contact to a journey when they perform a Segment event.
Email Activity
Add a contact to a journey when they are sent, or interact with (e.g. open or click), any email or a specific email.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.

Conditions

Check Email Status
Check whether a contact has interacted with an email in a specific way (e.g. opened or clicked it).
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Send Segment Event
Send a contextual Segment Event.
Send Email
Send a contact a personalized marketing or transactional email.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Segment, Email and Zendesk.