Segment + Forms + Freshdesk integration

Use Autopilot to create journeys that use the Segment, Forms and Freshdesk integrations.

Upcoming

Marketing Automation ideas to integrate Segment, Forms and Freshdesk.

Segment Event to Has Submitted Form to Send Segment Event

Try this free

New Freshdesk Ticket to Has Submitted Form to Send Segment Event

Try this free

Segment Event to Has Submitted Form to Freshdesk Update Ticket

Try this free

Freshdesk Contact Updated to Has Submitted Form to Send Segment Event

Try this free

Freshdesk New Contact to Has Submitted Form to Send Segment Event

Try this free

Freshdesk Ticket Updated to Has Submitted Form to Send Segment Event

Try this free

Form Submitted to Send Segment Event to Freshdesk Update Ticket

Try this free

Form Submitted to Freshdesk Update Ticket to Send Segment Event

Try this free

Form Submitted to Has Submitted Form to Send Segment Event

Try this free

Create New Freshdesk Ticket to Has Submitted Form to Send Segment Event

Try this free

Form Submitted to Freshdesk Ticket Status to Send Segment Event

Try this free

Showing 11 journey ideas for Segment, Forms and Freshdesk

About the Segment integration

Personalize your marketing by triggering and personalizing your messages based on user events. Activate new users and drive higher engagement and retention.

About the Forms integration

Autopilot's form capture is magical. Simply drop our tracking code to capture submissions of your existing forms without lifting another finger. Then automatically add new leads and subscribers to your journeys to ensure no one is left behind.

About the Freshdesk integration

Freshdesk is cloud-based customer support software. Freshdesk and Autopilot allow you to start journeys based on tickets matching certain criteria and follow up when people have had both positive and negative experiences. You can also add tickets automatically based on actions that happen in the customer journey.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Segment integration, Forms integration and the Freshdesk integration.

Journey Triggers

Segment Event
Add a contact to a journey when they perform a Segment event.
Form Submitted
Add a contact to a journey when they submit a form.
Freshdesk Ticket Updated
Triggers when a Freshdesk ticket is updated .
Freshdesk Contact Updated
Triggers when a Freshdesk contact is updated.
Freshdesk New Contact
When a new contact is added to Freshdesk the journey is triggered.
New Freshdesk Ticket
Triggers when a new Freshdesk ticket is submitted or created. Can be filtered to match certain criteria.
Create New Freshdesk Ticket
Creates a new Freshdesk Ticket.

Conditions

Has Submitted Form
Check if a contact has previously submitted a specific form.
Freshdesk Ticket Status
Checks the most recent ticket status with multiple outcomes.

Journey Actions

Send Segment Event
Send a contextual Segment Event.
Freshdesk Update Ticket
Updates the latest ticket with new information or a status.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Segment, Forms and Freshdesk.