Segment + Forms + Freshdesk integration
Use Autopilot to create journeys that use the Segment, Forms and Freshdesk integrations.
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Marketing Automation ideas to integrate Segment, Forms and Freshdesk.
Create New Freshdesk Ticket to Has Submitted Form to Send Segment Event
Segment Event to Has Submitted Form to Send Segment Event
New Freshdesk Ticket to Has Submitted Form to Send Segment Event
Form Submitted to Freshdesk Ticket Status to Send Segment Event
Form Submitted to Send Segment Event to Freshdesk Update Ticket
Segment Event to Has Submitted Form to Freshdesk Update Ticket
Form Submitted to Freshdesk Update Ticket to Send Segment Event
Freshdesk New Contact to Has Submitted Form to Send Segment Event
Form Submitted to Has Submitted Form to Send Segment Event
Freshdesk Ticket Updated to Has Submitted Form to Send Segment Event
Freshdesk Contact Updated to Has Submitted Form to Send Segment Event
Showing 11 journey ideas for Segment, Forms and Freshdesk
About the Segment integration
Personalize your marketing by triggering and personalizing your messages based on user events. Activate new users and drive higher engagement and retention.
About the Forms integration
Autopilot's form capture is magical. Simply drop our tracking code to capture submissions of your existing forms without lifting another finger. Then automatically add new leads and subscribers to your journeys to ensure no one is left behind.
About the Freshdesk integration
Freshdesk is cloud-based customer support software. Freshdesk and Autopilot allow you to start journeys based on tickets matching certain criteria and follow up when people have had both positive and negative experiences. You can also add tickets automatically based on actions that happen in the customer journey.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Segment integration, Forms integration and the Freshdesk integration.
Journey Triggers
Segment Event
Add a contact to a journey when they perform a Segment event.
Form Submitted
Add a contact to a journey when they submit a form.
Freshdesk Ticket Updated
Triggers when a Freshdesk ticket is updated .
Freshdesk Contact Updated
Triggers when a Freshdesk contact is updated.
Freshdesk New Contact
When a new contact is added to Freshdesk the journey is triggered.
New Freshdesk Ticket
Triggers when a new Freshdesk ticket is submitted or created. Can be filtered to match certain criteria.
Create New Freshdesk Ticket
Creates a new Freshdesk Ticket.
Conditions
Has Submitted Form
Check if a contact has previously submitted a specific form.
Freshdesk Ticket Status
Checks the most recent ticket status with multiple outcomes.
Journey Actions
Send Segment Event
Send a contextual Segment Event.
Freshdesk Update Ticket
Updates the latest ticket with new information or a status.
What is Autopilot?
Simple and visual customer journey marketing software you’ll love.
Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Segment, Forms and Freshdesk.
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