Segment + Freshdesk Integration
Use Autopilot to automate and integrate Segment and Freshdesk.
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Marketing Automation ideas to integrate Segment and Freshdesk
Freshdesk Contact Updated to Check Salesforce Campaign Member Status to Send Segment Event
HubSpot CRM Contact Field Match to Send Segment Event to Freshdesk Update Ticket
Freshdesk New Contact to Update Field to Send Segment Event
Segment Event to Freshdesk Update Ticket to Send Slack Message
Segment Event to Freshdesk Update Ticket
Person Field Match to Freshdesk Ticket Status to Send Segment Event
Freshdesk New Contact to Send Segment Event to Change Score
Create New Freshdesk Ticket to Send Segment Event
Create New Freshdesk Ticket to Send Segment Event
Freshdesk Contact Updated to Send Segment Event
New Freshdesk Ticket to Send Segment Event to Update Field
Freshdesk Contact Updated to Change Score to Send Segment Event
Freshdesk Contact Updated to Send Segment Event
Segment Event to Change Score to Freshdesk Update Ticket
Create New Freshdesk Ticket to Send Twilio SMS
Freshdesk Ticket Updated to Change Score to Send Segment Event
Freshdesk Contact Updated to Send Segment Event to Add Salesforce Task
Freshdesk Ticket Updated to Update Field to Send Segment Event
Freshdesk New Contact to Send Segment Event to Add Salesforce Task
New Freshdesk Ticket to Check HubSpot CRM Deal Stage to Send Segment Event
Showing 20 of 480 Marketing Automation ideas using Autopilot's Segment and Freshdesk integration.
About Segment
Personalize your marketing by triggering and personalizing your messages based on user events. Activate new users and drive higher engagement and retention.
About Freshdesk
Freshdesk is cloud-based customer support software. Freshdesk and Autopilot allow you to start journeys based on tickets matching certain criteria and follow up when people have had both positive and negative experiences. You can also add tickets automatically based on actions that happen in the customer journey.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in Segment integration.
Triggers
Segment Event
Add a contact to a journey when they perform a Segment event.
Freshdesk Ticket Updated
Triggers when a Freshdesk ticket is updated .
Freshdesk Contact Updated
Triggers when a Freshdesk contact is updated.
Freshdesk New Contact
When a new contact is added to Freshdesk the journey is triggered.
New Freshdesk Ticket
Triggers when a new Freshdesk ticket is submitted or created. Can be filtered to match certain criteria.
Create New Freshdesk Ticket
Creates a new Freshdesk Ticket.
Conditions
Freshdesk Ticket Status
Checks the most recent ticket status with multiple outcomes.
Actions
Send Segment Event
Send a contextual Segment Event.
Freshdesk Update Ticket
Updates the latest ticket with new information or a status.
What is Autopilot?
Simple and visual customer journey marketing software you’ll love.
Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Segment and Freshdesk.
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