Segment + Freshdesk Integration

Use Autopilot to automate and integrate Segment and Freshdesk.

Upcoming

Marketing Automation ideas to integrate Segment and Freshdesk

Freshdesk New Contact to Freshdesk Update Ticket to Send Segment Event

Try this free

Create New Freshdesk Ticket to Send Segment Event

Try this free

Segment Event to Set Salesforce Campaign Member Status

Try this free

Freshdesk New Contact to Send Segment Event

Try this free

New Freshdesk Ticket to Add to Facebook Custom Audience to Send Segment Event

Try this free

Freshdesk New Contact to Send Segment Event to Send Delighted NPS Survey

Try this free

Freshdesk Contact Updated to Send Segment Event

Try this free

Freshdesk New Contact to Freshdesk Ticket Status to Send Segment Event

Try this free

Segment Event to Assign Pipedrive Person Owner

Try this free

Segment Event to Schedule Pipedrive Activity

Try this free

Freshdesk Ticket Updated to Send Segment Event

Try this free

Heap Event to Freshdesk Ticket Status to Send Segment Event

Try this free

Create New Freshdesk Ticket to Freshdesk Ticket Status to Send Segment Event

Try this free

Create New Freshdesk Ticket to Send Segment Event to Remove From Facebook Custom Audience

Try this free

Freshdesk Contact Updated to Freshdesk Ticket Status to Send Segment Event

Try this free

Freshdesk Ticket Updated to Assign Pipedrive Person Owner to Send Segment Event

Try this free

Create New Freshdesk Ticket to Send Delighted NPS Survey to Send Segment Event

Try this free

Freshdesk Ticket Updated to Send Segment Event

Try this free

Freshdesk Contact Updated to Has Submitted Form to Send Segment Event

Try this free

Twilio SMS Received to Freshdesk Ticket Status to Send Segment Event

Try this free

Showing 20 of 1106 Marketing Automation ideas using Autopilot's Segment and Freshdesk integration.

About Segment

Personalize your marketing by triggering and personalizing your messages based on user events. Activate new users and drive higher engagement and retention.

About Freshdesk

Freshdesk is cloud-based customer support software. Freshdesk and Autopilot allow you to start journeys based on tickets matching certain criteria and follow up when people have had both positive and negative experiences. You can also add tickets automatically based on actions that happen in the customer journey.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in Segment integration.

Triggers

Segment Event
Add a contact to a journey when they perform a Segment event.
Freshdesk Ticket Updated
Triggers when a Freshdesk ticket is updated .
Freshdesk Contact Updated
Triggers when a Freshdesk contact is updated.
Freshdesk New Contact
When a new contact is added to Freshdesk the journey is triggered.
New Freshdesk Ticket
Triggers when a new Freshdesk ticket is submitted or created. Can be filtered to match certain criteria.
Create New Freshdesk Ticket
Creates a new Freshdesk Ticket.

Conditions

Freshdesk Ticket Status
Checks the most recent ticket status with multiple outcomes.

Actions

Send Segment Event
Send a contextual Segment Event.
Freshdesk Update Ticket
Updates the latest ticket with new information or a status.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Segment and Freshdesk.