Segment + Freshdesk + Trello integration

Use Autopilot to create journeys that use the Segment, Freshdesk and Trello integrations.

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Marketing Automation ideas to integrate Segment, Freshdesk and Trello.

Freshdesk Contact Updated to Freshdesk Ticket Status to Send Segment Event

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Freshdesk Ticket Updated to Send Segment Event to Freshdesk Update Ticket

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Segment Event to Freshdesk Update Ticket to Add Trello Card

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Freshdesk Contact Updated to Send Segment Event to Add Trello Card

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Freshdesk New Contact to Send Segment Event to Freshdesk Update Ticket

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Freshdesk Contact Updated to Add Trello Card to Send Segment Event

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New Freshdesk Ticket to Freshdesk Ticket Status to Send Segment Event

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New Freshdesk Ticket to Freshdesk Update Ticket to Send Segment Event

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Segment Event to Add Trello Card to Freshdesk Update Ticket

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New Freshdesk Ticket to Send Segment Event to Add Trello Card

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Segment Event to Send Segment Event to Freshdesk Update Ticket

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Freshdesk Contact Updated to Freshdesk Update Ticket to Send Segment Event

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Segment Event to Freshdesk Ticket Status to Send Segment Event

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Freshdesk Contact Updated to Send Segment Event to Freshdesk Update Ticket

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Freshdesk New Contact to Add Trello Card to Send Segment Event

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Create New Freshdesk Ticket to Send Segment Event to Add Trello Card

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Segment Event to Freshdesk Ticket Status to Add Trello Card

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Freshdesk New Contact to Freshdesk Update Ticket to Send Segment Event

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Create New Freshdesk Ticket to Freshdesk Update Ticket to Send Segment Event

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Segment Event to Freshdesk Update Ticket to Send Segment Event

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Showing 20 journey ideas for Segment, Freshdesk and Trello

About the Segment integration

Personalize your marketing by triggering and personalizing your messages based on user events. Activate new users and drive higher engagement and retention.

About the Freshdesk integration

Freshdesk is cloud-based customer support software. Freshdesk and Autopilot allow you to start journeys based on tickets matching certain criteria and follow up when people have had both positive and negative experiences. You can also add tickets automatically based on actions that happen in the customer journey.

About the Trello integration

Trello is the easy, free, flexible, and visual way to manage your projects and organize anything, trusted by millions of people from all over the world. With Trello for Autopilot you can manage internal workflow for sales, marketing, customer success and support. For example, every time you win a new customer add them to the New Customer board so they can be followed up by your customer success team.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Segment integration, Freshdesk integration and the Trello integration.

Journey Triggers

Segment Event
Add a contact to a journey when they perform a Segment event.
Freshdesk Ticket Updated
Triggers when a Freshdesk ticket is updated .
Freshdesk Contact Updated
Triggers when a Freshdesk contact is updated.
Freshdesk New Contact
When a new contact is added to Freshdesk the journey is triggered.
New Freshdesk Ticket
Triggers when a new Freshdesk ticket is submitted or created. Can be filtered to match certain criteria.
Create New Freshdesk Ticket
Creates a new Freshdesk Ticket.

Conditions

Freshdesk Ticket Status
Checks the most recent ticket status with multiple outcomes.

Journey Actions

Send Segment Event
Send a contextual Segment Event.
Freshdesk Update Ticket
Updates the latest ticket with new information or a status.
Add Trello Card
Adds a Trello card to a board.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Segment, Freshdesk and Trello.