Segment + Help Scout + Facebook integration

Use Autopilot to create journeys that use the Segment, Help Scout and Facebook integrations.

Upcoming

Marketing Automation ideas to integrate Segment, Help Scout and Facebook.

Help Scout Create Conversation to Remove From Facebook Custom Audience to Send Segment Event

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Help Scout Create Conversation to Add to Facebook Custom Audience to Send Segment Event

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Help Scout Create Conversation to Has Submitted Facebook Lead Ad to Send Segment Event

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Help Scout Satisfaction Rating to Send Segment Event to Remove From Facebook Custom Audience

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Help Scout Tag to Has Submitted Facebook Lead Ad to Send Segment Event

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Help Scout Tag to Send Segment Event to Remove From Facebook Custom Audience

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Help Scout Satisfaction Rating to Add to Facebook Custom Audience to Send Segment Event

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Help Scout Satisfaction Rating to Send Segment Event to Add to Facebook Custom Audience

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Help Scout Tag to Remove From Facebook Custom Audience to Send Segment Event

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Help Scout Tag to Add to Facebook Custom Audience to Send Segment Event

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Help Scout Satisfaction Rating to Remove From Facebook Custom Audience to Send Segment Event

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Help Scout Create Conversation to Send Segment Event to Remove From Facebook Custom Audience

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Help Scout Tag to Send Segment Event to Add to Facebook Custom Audience

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Help Scout Satisfaction Rating to Has Submitted Facebook Lead Ad to Send Segment Event

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Help Scout Create Conversation to Send Segment Event to Add to Facebook Custom Audience

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Showing 15 journey ideas for Segment, Help Scout and Facebook

About the Segment integration

Personalize your marketing by triggering and personalizing your messages based on user events. Activate new users and drive higher engagement and retention.

About the Help Scout integration

Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.

About the Facebook integration

Facebook is an online social networking service that allows its users to connect with friends and family as well as make new connections. It provides its users with the ability to create a profile, update information, add images, send friend requests, and accept requests from other users. Its features include status update, photo tagging and sharing, and more.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Segment integration, Help Scout integration and the Facebook integration.

Journey Triggers

Segment Event
Add a contact to a journey when they perform a Segment event.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
Facebook Lead Ad Submitted
Add a contact to a journey when they submit a Facebook Lead Ad.

Conditions

Has Submitted Facebook Lead Ad
Check if a contact has previously submitted a specific Facebook Lead Ad.

Journey Actions

Send Segment Event
Send a contextual Segment Event.
Remove From Facebook Custom Audience
Remove a contact from a Facebook Custom Audience.
Add to Facebook Custom Audience
Add a contact to a Facebook Custom Audience.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Segment, Help Scout and Facebook.