Segment + MessageBird + Freshdesk integration
Use Autopilot to create journeys that use the Segment, MessageBird and Freshdesk integrations.
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Marketing Automation ideas to integrate Segment, MessageBird and Freshdesk.
Segment Event to Freshdesk Update Ticket to Send MessageBird SMS
Freshdesk Contact Updated to Send MessageBird SMS to Send Segment Event
Segment Event to Send MessageBird SMS to Freshdesk Update Ticket
Create New Freshdesk Ticket to Send Segment Event to Send MessageBird SMS
Segment Event to Send MessageBird SMS to Send Segment Event
Freshdesk New Contact to Send MessageBird SMS to Send Segment Event
New Freshdesk Ticket to Send MessageBird SMS to Send Segment Event
Freshdesk Ticket Updated to Send MessageBird SMS to Send Segment Event
Freshdesk Contact Updated to Send Segment Event to Send MessageBird SMS
Segment Event to Send Segment Event to Send MessageBird SMS
Segment Event to Freshdesk Ticket Status to Send MessageBird SMS
New Freshdesk Ticket to Send Segment Event to Send MessageBird SMS
Create New Freshdesk Ticket to Send MessageBird SMS to Send Segment Event
Freshdesk Ticket Updated to Send Segment Event to Send MessageBird SMS
Freshdesk New Contact to Send Segment Event to Send MessageBird SMS
Showing 15 journey ideas for Segment, MessageBird and Freshdesk
About the Segment integration
Personalize your marketing by triggering and personalizing your messages based on user events. Activate new users and drive higher engagement and retention.
About the MessageBird integration
Create a multi-channel customer journey with personalized SMS messages. MessageBird connects enterprises to their global customers with the world's fastest & most reliable SMS, Voice & Chat APIs. MessageBird is on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, MessageBird connects over 15,000 enterprises to their global customers via the fastest and most reliable SMS, Voice and Chat APIs in the world.
About the Freshdesk integration
Freshdesk is cloud-based customer support software. Freshdesk and Autopilot allow you to start journeys based on tickets matching certain criteria and follow up when people have had both positive and negative experiences. You can also add tickets automatically based on actions that happen in the customer journey.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Segment integration, MessageBird integration and the Freshdesk integration.
Journey Triggers
Segment Event
Add a contact to a journey when they perform a Segment event.
Freshdesk Ticket Updated
Triggers when a Freshdesk ticket is updated .
Freshdesk Contact Updated
Triggers when a Freshdesk contact is updated.
Freshdesk New Contact
When a new contact is added to Freshdesk the journey is triggered.
New Freshdesk Ticket
Triggers when a new Freshdesk ticket is submitted or created. Can be filtered to match certain criteria.
Create New Freshdesk Ticket
Creates a new Freshdesk Ticket.
Conditions
Freshdesk Ticket Status
Checks the most recent ticket status with multiple outcomes.
Journey Actions
Send Segment Event
Send a contextual Segment Event.
Send MessageBird SMS
Send a contact a personalized SMS.
Freshdesk Update Ticket
Updates the latest ticket with new information or a status.
What is Autopilot?
Simple and visual customer journey marketing software you’ll love.
Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Segment, MessageBird and Freshdesk.
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